Robert V.
Orders andPaidfor two lots ciro2 never…
Orders andPaidfor two lots ciro2 never received also sent two e mail's and phone call and have never received any communication from your company not what I expected as you have taken .money from my account I have now refered this to my bank Robert Vrij
Response from Advanced BionutritionalsSep 28, 2021
Dear Robert, Thank you for contacting Advanced Bionutritionals and sharing with us the details of your recent shopping experience. We sincerely apologize for any inconvenience we may have caused as it relates to your most recent orders. Our team would love the opportunity to make this right and offer a resolution. We have reviewed your order history and the tracking numbers associated with your orders placed on 4/29/21. Our team advises customers to allow 30-45 days for international delivery. Unfortunately, due to COVID customers have experienced greater delays into certain countries. Since the expected date of arrival has passed, we may have issues successfully delivering to your country and address. At this time, we have issued a full refund for both orders in the amounts of $114.15 and $134.85. Please allow 3-5 business days for the refunds to post to your account. We hope you find this solution satisfactory. If you have any additional questions or concerns. Best Regards, Advanced Bionutritionals