Wallace B.
Great Service
Great Service
Response from ADV.Mar 2, 2020
Thank you Wallace! If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, ADV.

We are the makers of truly audiophile earphones, headphones and speakers designed for musicians, using only the premium materials and the latest technologies.
ADV. (adv-sound.com) has 348 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing348 approved reviews, newest moderated first
Wallace B.
Great Service
Response from ADV.Mar 2, 2020
Thank you Wallace! If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, ADV.
Ryan S.
Final product is awesome. Communication during the process sucks.
Response from ADV.Mar 2, 2020
Hello Ryan, We're glad you're satisfied with your custom product! We apologize for the poor communications you have experienced with our team and we will take your feedback as a stepping stone to improve upon our future communications going forward. If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, ADV.
Tim L.
Staff of Advsound I met at NAMM 2020 were very friendly and informative! The were eager to provide information about their products and let me try them.
Response from ADV.Mar 2, 2020
Hi Tim, Thank you for stopping by our booth at NAMM 2020! If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, ADV.
Mateus
The custom ear piece is not as advertised, do not buy CIEMs from here
Response from ADV.Feb 5, 2020
Hello Mateus, Upon checking your order, we see that you have purchased the Model 3 Custom Convertible MMCX IEM / Ear Plugs system, and not the CIEM lineup. Just as advertised, your order includes: 1 pair of Eartune Fidelity custom-fit ear tips, 1 Model 3 Live Edition in-ear monitors, 1 pair musician ear plug filters, 3 pairs of black Fidelity silicone tips, 3 pairs of Fidelity black foam tips, 1 carrying pouch, 1 1/4" adapter. Please reach out to us and we're happy to help answer any questions or offer any assistance you might need. Please reach to our support team at [email protected]. Kind regards, ADV.
Ron S.
Innovative designs, good customer service.
Response from ADV.Feb 5, 2020
Thank you Ron! If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, ADV.
Shawn D.
Fast shipping, excellent products.
Response from ADV.Feb 5, 2020
Thank you Shawn! If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, ADV.
Tom C.
I still have not received the product I ordered!
Response from ADV.Feb 5, 2020
Hello Tom, Thank you for letting us know about this issue! We looked into the tracking of your parcel, and there seems to be an issue, "Addressee Unknown". The tracking shows that the package is currently on its way back to the warehouse. Our support team will be in touch with you shortly to confirm your shipping address once more to arrange another shipment. Thank you, ADV.
Diane G.
Best customer service ever. Every time I got a problem with a pair of headphones, it was quickly fixed or replaced. I trusted ADV on Indiegogo and so glad I did. I love every purchase I made. Love the sound of every pair of earphones. They are all worth well above their price. I only have good things to say about ADV.
Response from ADV.Feb 5, 2020
Thank you, Diane! If you ever run into any other questions or concerns, please don't hesitate to reach out to us at [email protected]. Kind regards, ADV.