adsitco.comReviews of adsitco.com

Picture may not match ideally. , but satisfied with the product.

i just found out about Adsitco... and I love the site!

Ordered chrome wheels for my husband's 1987 MB. The order came promptly, and the wheels were exactly as expected.

Great experience and customer service.

The product came quickly and is of good quality. Fits the car better than the last version did.

I was searching long and tediously for parts for my vehicle and came across these guys. Luckily they had one more of the part I needed. There was a mix up in the inventory that cost me more than I was under the impression of paying but I did receive my item in a timely fashion.

When I searched online at Adsitco for a difficult part (an electric power window regulator for my 42 year old Mercedes), a beautiful car which I have spent a great deal of money and time. I was on their online chat with "Joe," verifying every number , VIN, model, chasis, OE part number, part name; and was assured they had the part and it is new and original. $168.00 approximately (including shipping). I received the part. The part WAS NOT an original Mercedes part, but an aftermarket part made in Italy. My mechanic did not want to install it because he only deals with original parts. I then went to another Mercedes shop specializing in Mercedes cars from the 1960's on up. They removed the door panel of my car and told me the part (sold by Adsitco) was incompatible with my model car. So, I have spent over $20.00 to have Adsitco ship this part to me. I have spent $68.00 to have my door panel removed by another Mercedes shop. I have spent another $23.00 to ship the part back to Adsitco. The price of the part was $149.00. My total refund: just over $111.00. One individual named "Michael," actually hung up on me because, I guess, he spent a little time searching for a used part and I decided not to go with it. I deal with and have dealt with many businesses throughout the years. If a business makes a mistake, the business should bend over backwards to please the customer. Adsitco should have refunded my shipping both ways and FULLY credited my return. The person I spoke with actually said "we made a mistake," but nothing was done to correct it and no apology was offered. And, yes, I DID read the "Return Agreement," that is why I spent so long with customer service online and sending emails BEFORE I ordered. This is not a way to expand your customer base. Very dissatisfied with my experience!

Ordering old car parts for my customers has become more difficult. the dealers cant take the time any more and a lot of the parts are NLA. Adsit Co. has the staff and inventory to keep the old cars running and for the right price.