adsitco.com Reviews | Read Customer Reviews of adsitco.com

adsitco.com Reviews | Read Customer Reviews of adsitco.com

adsitco.com reviews

791 approved reviews, newest moderated first

Rene A.
Aug 13, 2017
Exellent custumor Service
Exellent custumor Service
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Gerard C.
Aug 10, 2017
You sent me a part hat didn't work
You sent me a part hat didn't work. Used or otherwise it should work when received. Then I was told no refund. If it worked and then broke this is more plausible but getting a part that doesn't work should be refunded.
Response from adsitco.comAug 11, 2017
Gerard Chambers, Thank you for your review, but I believe you are a bit off on your post.... Yes you did order a used electrical part online. The online terms and conditions you agreed to clearly states that all uses parts come with a 60 day exchange warranty. It also states no refunds on used or electrical parts. The used Amp you purchased is both a used and an electrical part. When you placed this order online you clicked "Accept" to these terms. On 7-31-17 you called and notified us that you had received the item and that it was defective. If you will recall we offered to replace it for you at no charge according to the policies. On 8-7-17 we received the defective amp back into our warehouse with a note requesting a refund. Per your request we issued a refund back to your credit card on 8-8-17. Now on 8-11-17 you are posting a one star review stating we are refusing a refund? Not sure what this is about. Please review your statements and if you feel you should please adjust your review accordingly... If you have any questions regarding your order, refund, or anything else feel free to give us a call. We look forward to serving you and all your future Mercedes Parts needs. Sincerely, The Adsit Company WWW.ADSITCO.COM 800 521 7656
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Mario
Aug 10, 2017
Prices very high compared to other …
Prices very high compared to other vendors for identical parts. Tracking numbers should have a link to carrier.
Response from adsitco.comAug 15, 2017
Mario Correia, Thanks for your review and honest review! What parts and prices exactly are you referencing? We try to review our pricing on a regular basis to stay competitive. However you do need to make sure you are comparing the same product, brand, quality, and so on. Regarding the tracking numbers those are emailed automatically once your order is shipped. Let us know if you have any other suggestions. We look forward to serving you and all your future Mercedes parts needs. Sincerely, Adsit Company, INC WWW.ADSITCO.COM 800 521 7656
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larry harrison 43 yrs a home mechanic ..
Aug 10, 2017
I put the life of my 1989 mercedes 300 …
I put the life of my 1989 mercedes 300 e in your hand ,s . She takes care of me because of this company and its parts and there reps . we are family . there is no other like them . excellent from start to finish. there a strong aaa company in my book .never a problem ,excellent TO crew and my parts family . hats off , love ya .
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Bender Menders Collision Repair C.
Aug 9, 2017
I have had the pleasure of dealing with …
I have had the pleasure of dealing with Adsit on three occasions now and each time has been a very good experience. Excellent knowledge of the vehicle, excellent quality of parts and very fair pricing. My Auto Body shop will always call these guys first for our Mercedes parts needs!
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Robert Krona-1981 Mercedes S.
Aug 9, 2017
Your knowledge and service you provide …
Your knowledge and service you provide are great but I liked your old web design easier to use. Do not like your knew web design. thanks bob k.
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Customer
Aug 1, 2017
Not my first issue with this company
Not my first issue with this company. Said they had a part in stock and waited three weeks for it to come in. Not a customer friendly company. Reply: This part was ordered on your website (which noted "in stock") because I called and the sales person told me to order it online for the "special pricing", he told me it was in stock as well. Three weeks and an upset client later I had the part.
Response from adsitco.comAug 4, 2017
Dale, Thank you for the review and notifying us of the issue with your order. I do see that you place an order via our website for a 1983 Mercedes 240D fuel tank sending unit. However our website does not state anything regarding a part being in stock or not. This item did have to be special ordered in for you and was processed as quickly as possible. Our website clearly states if you have any questions to simply call us at 800 521 7656. We have staff members available M-F 8-6 and Saturday 9-2. If you have a question about a part or issue with an order please call us at 800 521 7656. We pride ourselves in answering every call with a live person that can help you promptly with no answering machines or extensive holds. Again we apologize for the delay in your order and any hassle this may have caused you. We look forward to serving you and all your future Mercedes Parts needs. Sincerely Adsit Company, INC WWW.ADSITCO.COM 800 521 7656
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Customer
Jul 29, 2017
Everything you need for your Benz.
I have been doing business with Adsit for years. They are the best.
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