Darla M.
Tracie is great
Tracie is great. The whole team is always so responsive and timely.

AdRoll is a multi-channel advertising platform built for growth-minded marketers. With powerful AI, flexible campaign tools, and seamless integrations, AdRoll helps mid-sized businesses turn complexity into clarity and clicks into customers. The AdRoll platform delivers full-funnel performance through integrated advertising, cross-channel attribution and audience insights, supporting marketers across industries including ecommerce, technology, financial services, education, and more. For B2B teams, AdRoll ABM extends these capabilities with account-based precision, multi-touch campaigns, and real-time buyer intelligence. Backed by nearly 20 years of data and award-winning support, AdRoll enables marketing teams to advertise smarter, move faster, and achieve more, all from one place.
AdRoll (adroll.com) has 180 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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180 approved reviews, newest moderated first
Darla M.
Tracie is great. The whole team is always so responsive and timely.
Poppy W.
Anna has been invaluable over the past few weeks in getting us set up on Adroll. She has been giving me the support I need to better utalise ads and no question is off limits, as someone who has just started in ads this is incredible. She has been the best, and continues to provide 5 star advice even now we are set up.
Ben C.
Worst advertising Platform ever. It's so hard to use. They say you can optimize for conversions, but it doesn't work. Their Customer Support reps are stupid and do not understand anything. I'm chatting with Sobhana K and all of a sudden she just left the chat. Horrible!
Mr. B.
I would NOT recommend! Adroll charged us LOADS only to find when turned off we would have exactly the same amount of sales. Who knows who they were showing the ads to. Also their fictional dashboard can not be believed. Use google analytics and you will see they do not reflect what adroll dashboard says are sales from their ads.Google and bing are 100% better.
Cesar A.
The product is pretty good. But customer service is non- existent. If you try or need to talk to someone.GOOD LUCK!
Yad S.
One of the best alternatives to Google Adchoice.
Anna
The platform is sometimes not really usable, yet the assistance via chat and email is really good and helpful!
K M.
AdRoll has made it simple to consolidate display campaigns across multiple publishing networks, and we've been really happy with the account support we've received from Carson specifically. He consistently provides thoughtful ideas to scale our campaigns within the context of our business objectives, seasonality, and performance history.