Alona
Technical disaster
I am surprised that not so many reviews here talk about how bad the technical part of the website actually is. I am not sure if ADPList is testing features and bugs with exactly my profile but for the last couple of weeks the website became almost impossible for me to use. I couldn't message anyone for one week even though I reported the issue directly - probably, not being able to communicate on the platform at all was not seen as critical enough issue. For the last week, my profile was paused three times without any reason, the criteria of pausing profiles do not make sense, as the email with the pausing notification said "We have paused your account as a mentor because we noticed that you either have not accepted 5 booking requests in total. All requests expire after 48 hours of there being no response.". First, not accepting 5 requests IN TOTAL should not be the reason of pausing the profile - I am still actively giving sessions to my mentees. Second, the reason why the requests were not accepted from my side in the first place, was that on the website it is clearly stated that I have 3 days to confirm or decline a request. Here in the email it is only 48 hours out of a sudden. Third, the sentence "either have not accepted 5 booking requests in total" is not even logically finished. Other issues I had include not counting my sessions even though I was present and waited for 10 minutes for a mentee, not being able to open incoming messages, not being able to reschedule a session, sessions disappearing after one day, not being able to open a mentee's or mentor's profile, not being able to see a mentee's name, AI insights not being generated and my settings changed to enable autoaccepting sessions without my permission and without any notice. The team is very slow to react to issues and resolve bugs - and it is pointless anyway because while they are working on resolving one issue, another one appears immediately after. The user experience issues were already addressed in the other reviews and I can only agree: the website is not intuitive at times and is partially structured in a not so logical way. Felix the co-founder sent me a generic email two weeks ago saying "you had a mentorship session on adplist recently. did it actually help?" and asking to leave a review. Last time a had a session on ADPList as a mentee was on 17th of June, so it was not quite recently. I answered and addressed my technical issues and never got any response back. I did not want to leave a bad review but I feel like I won't be heard otherwise. ADPList needs to invest much more in software development. It seems to me that the UX and software development expertise is severly lacking and no proper CI/CD pipelines are configured. Otherwise, I wouldn't experience so many bugs that made the platform basically unusable for me.
Response from ADPListJul 29, 2026
Hi Alona, Felix here. Thank you for writing this, I appreciate it. Let me take your last point first, because it is the one I can answer immediately: your reply never reached me. I went looking for it before writing this, and it is not in my inbox. The address that the campaign sends from is a send-only subdomain that does not receive mail, so replies to it go nowhere. Nobody chose to ignore you, but the effect on you was identical, and that is our fault. Could you tell me where you sent it? I want to know how many other people we have quietly done this to. On the pause emails, you are right, and the underlying bug is worse than the wording. The request timeout is 3 days, which is what the site tells you. The email saying 48 hours is simply wrong, and yes, that sentence is unfinished. More importantly, putting a mentor on break because booking requests expired is bad logic on our side, especially when you are actively running sessions. Being paused three times while mentoring is not a policy, it is a defect. The rest of your list, messaging not opening, reschedule failing, sessions vanishing, profiles and mentee names not loading, AI notes not generating, and auto-accept turning itself on, is too specific to be coincidence. The auto-accept one bothers me most, because that is your calendar, not ours. So rather than promise anything: I am pulling your account and tracing each of these myself, starting with the pause and the auto-accept setting. Write to me at felix(at)adplist(dot)org, which does receive mail, and you will get an answer from me with what I actually find. Thank you for writing this out properly instead of just leaving.




