Just started this program, and the amount of support I've received so far has been good. Didn’t get any results, so that was kind of a waste of money.
Response from AdOutreachJul 5, 2021
Hey Benjamin!
Thank you for your awesome review of our offer call! I was more than happy to provide you with clear action items, as well as the whole team, to make sure that you never miss a beat and stay on track throughout the process!
Looking forward to your success!
Best.
Noah Friedman
HT
Henrik T.
Didn't work for our business
We run a low cost SaaS service, and I was initially skeptical that their method would work for us - given that most of their customer testimonials were about high ticket coaching of various types.
Their rep assured me that it would work for our business as well, so we gave it a try, and invested some 3 months of hard work - and about $20,000 (out of which half was for the course and the rest for adwords Youtube marketing).
Most of the course they provide is in the shape of videos that you watch. The one-on-one calls are extremely few. The pitch "Book a call with Aleric" (the founder) that they have in their own ads - is rather misleading, as you never get to speak to Aleric at any stage of the course.
The group calls can have you waiting for an hour before it is your turn to get assistance. Despite this, I found their course to be well prepared and pretty up to date. Members in their team- such as Jake - have all my respect, and they really show that they genuinely want to make things work for you.
But in the end of the day, only results count, and despite spending so much money and time, we practically got zero results.
So their claim wasn't true for our business at least.
I believe their model may work well for high ticket coaches and courses, but not for lower cost services and products such as ours, so they should really avoid taking on such customers in the future.
Being a smaller company with very limited funds, wasting 20KUSD and months of hard work is extremely damaging.
I would suggest that they consider refunding their fees in cases they can't make it work for their customer.
While their service didn't work for us, I still feel they have a good proposition and model that may work well for other types of businesses. And I did pick up a few small things that I can have some use for - including a tip for what app to use for morning meditations :-)
Response from AdOutreachJul 1, 2021
Hey Henrik,
I wanted to start off by thanking you for being such a valued client at AdOutreach and your participation throughout the process!
Our team strives to provide the best coaching in the industry so it’s amazing to hear that your interactions with the team were favorable.
We are continuously striving to optimize our own strategies internally to be best suited to our clients, and to truly give them the experience they deserve. With that being said, we have seen success with low ticket offers, even in the SAAS space, and put a lot of conscious effort into your offer.
Here at AdOutreach, our promise is on teaching each and every one of our clients how to implement and thoroughly understand our winning YouTube Ad Strategy, and you now have the knowledge to optimize/build your very own YouTube Ad campaigns, and have lifetime access to our workshop that is continuously updated with the latest and greatest YouTube Strategies!
Thank you for your thoughtful review and much success to you in the future!
Best,
Noah Friedman
MS
Mark S.
Do not believe the hype
Do not believe the hype. Staff on the weekly calls are nice particularly Nick and trying hard but support takes forever. Aleric is not involved & Amanda girl that sends generic weekly emails hates her job. Not worth the 10k, can see the potential in the program itself but with an unapproachable admin staff & lack of support I can't recommend.
Response from AdOutreachMar 5, 2021
Hi Mark - Thank you for providing your feedback and letting us know about this issue.
We apologize that you've experienced delayed support times. We set a high standard for ourselves and do our best to address all of our clients questions whether in our support email or on our daily live coaching calls in a timely manner. We are truly sorry to hear that standard was not met in your interaction with our business.
It looks like the first time you have requested support and raised your concerns to our team was just 2 days ago. I sent you a quick response to get on a call with you to hear your feedback and discuss this issue. I am still awaiting your response.
I'm looking forward to discussing this with you directly and trust that we can move forward in a positive direction.
Kari Keating
Head of Client Success
Updated 4/12/21: Mark submitted this same complaint to our support email on the same day he wrote this review. We responded immediately to try to resolve and have reached out multiple times with no response.
