Elisa E.
Poor customer service
I stopped at one of the kiosks at Streets of Southpoint Mall, Durham, NC. After much discussion I purchased eye, face and neck products and the Perfectio gold. Your sales people do their job and are very pushy. And when I returned home I was not happy with the flaky under eye results! I decided to return everything the next morning since 100% returns in 7 days was offered. Much to my surprise, I was told they would not return all the items! I was told to contact Adoreraleigh.com and there was no reply! I would like a complete refund for all products your vendor sold to me. Thank you, Elisa C. Eaker
Response from Adore CosmeticsAug 22, 2019
Hello Elisa, thank you for sharing your experience with us. We would like to take this opportunity to apologize on behalf of our retail location for the negative experience you encountered. I understand that you no longer have the products but would you happen to still have the receipt so that we can try to look further into this and assist you further? Please contact us at 1 (844) 377-7753 or write us at [email protected] between 10:00 Am and 6:00 PM EST with the subject: "Trustpilot" so our customer service department can refer back to this message. We look forward to hearing from you!



