Go from hoping to happening. Guaranteed admission to your top universities or you don't pay. AdmissionPrep supports students in Canada & the US with 1-1 mentorship, application writing, scholarship matching & career guidance to guarantee admission to their top universities.
AdmissionPrep (admissionprep.com) has 108 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
admissionprep.com
Website
admissionprep.com
Category
HR & Recruiting
Location
Bellingham, Washington
Listed on Five Star Index
2026
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The company replied to 92% of reviews.
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Most recent review: October 2026.
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I've been with AdmissionPrep for around seven months now. My current advisor, Jasmine Chen, has been a pleasure to work with. She's supportive and fun, and has been a much appreciated resource to help guide the process for achieving my university aspirations. I started AdmissionPrep pretty late, a little before the start of my high school senior year, but I've still found it a valuable asset. I'd recommend this program to anyone a little uncertain about their future, to offer some reassurance and aid.
OO
Oladepo O.
WARNING: Admission Prep - Deceptive Practices, Unjustified Fees, and Refusal to Fully Refund. Learn from Our $6000 Mistake!
We engaged Admission Prep for our child, a promising Grade 9 student with clear ambitions for highly competitive pre-med programs at top Canadian universities. Their initial pitch was precisely what we believed we needed: comprehensive, continuous, and strategic support throughout their high school journey. What we received was a masterclass in deceptive sales, followed by an astonishing refusal to honor their financial obligations.
Our journey began with a Zoom meeting with an Admission Prep representative. This representative presented a vision of dedicated mentorship, discussing our child's specific needs for a long-term, multi-year program. We explicitly discussed a structure involving weekly 2-hour direct coaching sessions for their Grade 9-12 journey. Crucially, as the representative guided us through the immediate payment process for $5,987.47 CAD (financed via Klarna), they failed to explicitly disclose that the program was actually limited to a mere 25 (or even 50, after our complaints) total 1-on-1 sessions spread over four years. This was not a minor oversight; it was a fundamental misrepresentation by omission, allowing us to commit financially under entirely false pretenses.
Post-payment, the reality emerged: The client portal showed limited "credits" for sessions, and booking weekly meetings became impossible. When confronted, the program's explanation redefined the "2 hours per week" not as direct coaching, but as a vague aggregate of independent work and extracurriculars. This confirmed the vast disparity between the comprehensive, continuous mentorship we were sold and the limited, self-directed program we actually received. Our initial emails raising concerns went unanswered by their leadership, only adding to our frustration.
We formally rescinded the agreement, citing material misrepresentation and deceptive sales practices. Admission Prep initially dismissed this as a "misinterpretation" on our part, refused to provide the promised multi-year roadmap, and offered an insulting "courtesy" of doubling the insufficient sessions.
After escalating our demands, Admission Prep did process a partial refund of $4,613.25 CAD. However, this refund is incomplete, and they are still unlawfully withholding a significant portion of our original payment. Specifically, we have been left with:
A $636.75 CAD deduction claimed by Admission Prep as a "standard administrative processing fee" – a fee that was never disclosed and is completely unjustifiable when the entire contract is void due to their own deceptive practices.
$691.38 CAD in fees/interest charges still owed to Klarna, which we only incurred because of Admission Prep's misrepresentation and their failure to fully refund and properly notify Klarna.
The total amount unjustly withheld or charged due to Admission Prep's actions is $1,328.13 CAD.
This entire experience has been a costly, stressful, and infuriating lesson in the deceptive practices of Admission Prep. They engage in misleading sales tactics, fail to deliver the services they implicitly promise, hide behind vague "terms of use" when confronted with their own misrepresentations, and ultimately refuse to provide a full and proper refund for a service that was never truly delivered as presented.
Do NOT fall for their smooth sales pitch. Demand every single term, session count, and service definition explicitly in writing before you commit. Do NOT pay on the spot. If a program promises multi-year, continuous support, ensure the contract explicitly reflects that level of engagement, not a vague "number of hours" or "credits."
We are now actively pursuing all available legal avenues, including chargebacks with our bank and formal complaints with consumer protection agencies, to recover our hard-earned money from these unscrupulous operators.
Save yourself the financial and emotional distress. Think twice before entrusting Admission Prep with your child's future or your money. You deserve transparency, honesty, and accountability, none of which Admission Prep provides.
Response from AdmissionPrepDec 19, 2025
Hi there. We’re sorry to hear this was your experience.
At AdmissionPrep, we genuinely want to support students to the best of our ability, and that only works when there is clear alignment on the level and structure of support from the start. Based on our records, after your family enrolled, we identified a misalignment between what you expected (very frequent or daily-style meetings and a much higher volume of 1-on-1 time) and how our program is structured.
Our program is designed to allocate a student’s support hours strategically across the year to maximize outcomes, focusing time where it has the biggest impact (planning, course selection, activities and leadership strategy, and key application milestones), rather than meeting daily. Because of that mismatch, we confirmed it would not be the right fit and processed a refund immediately for the remaining support in our program.
We also reviewed the recording of the initial consultation and it confirms that we did share the total number of sessions included and what to expect from the program structure. Our website outlines our pricing, service fees and their length, and exactly how many sessions are included in each program, so families can review everything ahead of time. You can find that public page here: https://admissionprep.com/request-fees-and-pricing-page
We’re sorry you did not get a chance to complete the program and that you felt that expectations were misaligned. We aim to do our best to ensure this does not happen to any families by making these resources available. We wish your family the best moving forward.
AN
Ali N.
She was very helpful in understanding…
She was very helpful in understanding what I need to do.
And she was elaborate when I didn’t understand
Response from AdmissionPrepDec 19, 2025
Thank you so much, Ali!
DC
Debajyoti C.
Wastage of money and just a scam
Wastage of money and just a scam. They have nothing to offer and their job ends when you sign up for their services. Simply no value and one must avoid.
Response from AdmissionPrepDec 19, 2025
Hi Debajyoti, thanks for sharing this feedback. We’re sorry to hear you feel this way.
According to our records, you completed about 20% of your sessions with our team, and since then we have been unable to reach you. We followed up again using the email address on file, but we have not heard back in over 6 weeks.
We would genuinely love to support you, keep you on track toward your goals, and make sure you are getting the support you expected from us. If you are open to it, please reply to our last email or reach us at [email protected] so we can keep supporting your family.
SO
Sophia
Awesome Program
I love how this is going so far - having a coach to help me walk through the admissions process and break it down into smaller, easier to digest steps makes the whole thing less stressful. If anything, I feel a bit *too* relaxed (but that's not worth taking a whole star off)
Response from AdmissionPrepDec 19, 2025
Thanks, Sophia! We really appreciate it!
HG
Harsh G.
Admission Prep has been amazing
Admission Prep has been amazing! My mentor has been super helpful and supportive throughout the planning process. I feel way more confident and organized now.
Response from AdmissionPrepDec 19, 2025
Thanks, Harsh! Excited for your success!
VR
Vahin R.
Helps me individually and really helps…
Helps me individually and really helps me understand as well as guides me in the right path.
Response from AdmissionPrepDec 19, 2025
Thanks, Vahin! We're really glad you're enjoying it.
S
S.
Very helpful with building skills to…
Very helpful with building skills to build a good profile for university