Happs
Pushy Sales Tactics and Rude Advisor
The advisor/assessor on the first meeting was really nice and seemed to have good information for us. We were ready to sign up with them but then at the end when we said we wanted to think about it then she told us we only had 3 days to sign up or the discount they were giving us would expire. Then, she said we could have 3 days to think about it and let them know during the onboarding meeting if we were in or not. When we were discussing our work and school schedules for the week to setup that next meeting, we asked for a few more days and then she reiterated that we could only have 3 days to set up the meeting so we did. But, it really left a bad taste in our mouth after the meeting on how pushy they were about having us give an answer within 3 days of the initial meeting. Her reason was that she wanted to give our daughter the maximum time to help her plan for upcoming admission applications in Sept/Oct which is 10 months away. At our next meeting, which was setup at 745p PST, it was the same advisor from Toronto. When we told her how the 3 day deadline at the end of the last meeting felt really pushy, she got super defensive and said it was not her but company policy which she could nothing about. She also said she stayed up late for this meeting for us and we could have as much time to think about it as we want now and that she would be signing off because she stayed up late. She was super abrupt and rude at the end which really just helped us make our decision that we will not be going with AdmissionPrep. We were genuinely unsure up to that point about how to proceed. Also, if she is from Toronto and stayed up late for a meeting in Vancouver then maybe the company should assign someone from Vancouver to residents in the West when meetings are later. That is an issue between her and the AdmissionPrep company. She should take that up with them and not announce that to potential clients. You are not doing us any favors by staying up. It is your job that you chose to work at.
Response from AdmissionPrepFeb 11, 2026
Thank you for taking the time to share your feedback. I sincerely apologize for the experience you and your family had with our team. This is not the level of service we strive to provide. Our goal is always to support families in making the best decision for their situation, and we never want a family to feel that they were put on a timeline that doesn't work for them. We apologize that, after you clearly communicated that you needed more time to consider such an important decision, you felt that there was any pressure. We never want pressure to be a part of the decision-making process of working with us, and we're very sorry about this. I also apologize for the scheduling issue regarding the late meeting from Toronto. Time zone considerations should be managed between our advisor and our company, not passed on to our clients as a reason for rushing important decisions. We'll be addressing this with the advisor you spoke with. We genuinely appreciate that you took the time to meet with us twice, and I'm sorry that you left feeling pressured rather than supported. Your daughter's college application journey is important, and we never want the experience to feel like that for any family. While I understand this experience has led you to choose a different path, I want you to know that your feedback is being taken seriously and we'll be following up with your advisor to ensure other families don't experience this. We wish you and your family all the best with her applications.