AdjacenyReviews of adjaceny.com

I ordered 2 sweaters from their website. I did receive my product in a timely many however, I did not receive a confirmation email or a receipt so from the start I assumed I had been scammed. Much to my delight I received my products 2 weeks later. Upon opening the package I noticed that what I ordered and what I received were not the same thing. Super cheap thin quality with a press on iron patch that is sure to wash off within a couple of launderings. The colors are also not the same as advertised. I was hoping for something better since my order was close to $100. I wish I would have researched them first.

Very mixed experience. Two different products (both hoodies) ordered - one is very good, high quality product. The other terrible quality. Hole in the seam, flimsy material. Aftercare service is AI which basically says I’d be better off keeping the product as return shipping costs are high!! I’m still progressing with my complaint but the AI says they’re getting a high level of contact (!) so it may take a while. I wonder if their customer service actually exists beyond an AI chat service.