Dina P.
No reply and still waiting for my bar stools
I ordered 2 stools directly from Adeco on Nov 18, based on the status of my account, it looks as if the stools have not been shipped as I am unable to track the shipment. I have emailed several times and no reply. I called both the office and toll free number and the recorded message sounds as if the company went out of business. I would like a status, since my credit card has been charged. If stools are unavailable, I would like a refund. Thank you. Thank you for your quick response - my order number is 10001501. Thank you very much for getting back to me and resolving this issue. I looked on your site and did not see the stools. I will update this post once I receive my refund.
Response from AdecoNov 30, 2016
May I have your order id please. I will redirect your request to the store owner to cancel your order 10001501 and process the refund. He will then be contacting you via the information you provided in the order. If you are still interested in our products, you may place your order via AdecoTrading.com instead. Your original order was actually placed on another website.