Ruben R.
Confusing to navigate
Confusing to navigate. Also there was a technical issue that you were aware with CE progress. I invested many hours and it would not show progress. When I called to check one of you customer service said she had to update manually since there were issue with this.
Response from A.D. BankerJun 24, 2025
Thank you for your patience and for taking the time to share your experience with us. We understand how technical issues can disrupt the learning process, and we appreciate your understanding as we work to enhance system stability. While our goal is to provide a consistent and reliable experience, occasional disruptions can occur. Please know that we are actively addressing the recent issues and implementing additional measures to reduce the likelihood of future interruptions. We also appreciate your feedback regarding course navigation. We're sorry to hear it felt confusing, and we’ll be reviewing the course layout to identify ways to improve clarity and ease of use for all students. Your experience matters to us, and we remain committed to supporting you every step of the way.




