Ad4mReviews of ad4m.com

TLDR: STAY AWAY FROM THIS COMPANY I ordered plates on Nov 26th and as of today I have not received any ordered items. They answer my queries and promise the items will be delivered in about 2 weeks. But I never hear from them until I contact them again. I have never seen a company that works like this one. I strongly recommend that you cancel your order and ask for the refund. Do this through your credit card company. Do this within 3 months and depending onyour CC, you may be guaranteed a refund. I worry that this company is just trying to run the clock..

I wish it were possible to leave 0 stars. The lack of communication and honesty from this company is astounding. I ordered $500 worth of plates on November 17. It is now February 4, and I don't even have so much as an estimated delivery date. The only updates I have received have been videos of the CEO whining and crying to everyone about how it's not his fault, it's the suppliers being lazy. When I reached out two weeks ago, someone FINALLY responded and said my order is scheduled to be shipped this week. I have attempted to contact someone via email, phone, and their Chat with Us feature everyday this week, and NO ONE has had the decency to respond. This company is a sham and I feel like I've been conned.

I placed an order in October for a bunch of plates. I realized that the original ship dates never materialized but was understanding of the issues with COVID Finally in December I was told by the Logistics manager that my plates would be shipped. At the end of December I did receive plates but was missing the 45's. I thought it was a UPS problem and spent hours on the phone only to find out they were never shipped from the company. The logistics manager told me that she never promised all the plates which was insulting since they told me the plates would ship and never said there was an exception. From there is went totally downhill, false promises of delivery and as of this posting I still do not have a date for my 45's. They also are begging me to cancel the balance of the order by I refuse to let them "off the hook". I have asked the Logistics Manager to provide me with the owner(s) and the e-mails so I can speak directly to them. She is ignoring my request. This company is not playing honest with its customers. Very disappointing and a totally waste of time. Oh and by the way the sad thing is the plates are of very good quality..................

So Far Terrible experience. Ordered almost $1500 worth of weight plates from this company in December. Its now early February and we can not get ahold of the company. They will not answer email or phone after many, many tries. I would give the company ) stars if possible. We are now disputing the charge through our CC company.

ordered weights at the end of November, never received items, cancelled order early january, still waiting for full refund despite confirmation by owner that my order was cancelled a month ago

Never received order! Order was placed back in early Dec and it is now Feb! I’m contacting my credit card company! Buyers go elsewhere!!!

I'm sure these guys aren't trying to run a scam but they definitely are in over their head. I waited 2.5 months for my order and it never came. At first they seemed very nice and pretty responsive (though vague) when I made inquiries as to the status of my order but eventually I gave up after seeing Rogue Fitness getting equipment back in stock (purchase to delivery was less than a week). I made several attempts to cancel my order and they never replied to my emails. So, I went to my credit card company and filed a dispute. To anyone else having trouble I'd suggest doing this. You'll be credited your money right away and then it's their problem to deal with the credit card company. They should either give you real updates on your order (it will be X weeks because it is held up in Y location) or just not sell items that they can't deliver on. Kind of a shame. They had some great press around the time I tried to make my purchase.

I ordered my weights and it’s been 3 months now and I still haven’t got them. I understand there’s problems with COVID so I decided I didn’t want to wait anymore and asked for my money back. They said they would refund me and guess what that isn’t coming in either. A SCAM! They will take you’re money. Do not buy.