JM
Leave this business behind with 2020
Constant runaround for almost 3 months; This company lost my trust completely. Rogue, Rep Fitness, Titan, or the expensive Eleiko are companies that care about quality equipment and pain-free customer service. They won't make excuses or false promises that your equipment will ship. They won't continue to take orders they can't keep up with. Don't waste your time. Get your refund. Disputing the charge is the fastest route. Since I received part of my order before canceling the rest, look at my profile picture. The cast iron quality is meh; blotched paint, some areas have dribbles and you can still see some bare metal. Save yourself the frustration. Updated: When getting a refund, don't believe their little picture they send via email that "your refund has been processed". 8 days later and my money was still in their pockets. Dispute the charge and continue living leech free.
Response from Ad4mDec 22, 2020
Jeremy, I truly appreciate the honest review. Unfortunately some of this feedback is pretty hash but perhaps not underserved. We have not been as effective as we should have been with communicating delays & time estimates during the pandemic.




