Acuvue Brand Contact LensesReviews of acuvue.com

I gonna speak about the Acuvue Moist. Before to ordre them, I got the acuvue oasys and they were really nice, but my ophtalmologist told me to try these new one. The 1st think I noticed is their thickness, they are reallyyyyy thin, i think the thickness compare to the oasys are divided by 2. And it’s horrible when you try to put them on because they always withdraw into themselves. 2nd thing, because of their thickness, one day when I was passing my ski exam, I thought I lose one contact lens, so I had to ski 3h with only one eye open (a disaster). But FINALLY, when i came back home, the contact lense was hidden beneath my eyelid, that’s crazy !!! It’s so dangerous omg, in more than 8 years of wearing contact lenses, I’ve never seen that happen !!! Worst contact lenses ever.

Customer service is unhelpful and unfriendly. The rebate was the reason I purchased but they demand the doctors office provide specific receipt types for qualification & that receipt would require they display their own price. I'm tired of arguing. I've spent $300 for these after insurance, I provided proof of purchase and the boxes. I'm filing a BBB complaint. I'm not feeling this doctor's office is any more legitimate. They denied helping at all - but equally Acuvue imo is presenting false advertising.

The Oasys product is good. My eyes don't dry out when using the Oasys 2 week contacts. However, I don't see the purpose of a company offering a rebate if no one can receive it. I have tried multiple times to get my rebate and it's impossible.

I won’t recommend anyone buying these lenses . They are rhe worst experience from acuvue - I wasted my money. My view to all is dull, my eye appeared yellow and also opaque. Worst thing I bought - and company never did anything about it.

I was told that if I purchased a year’s supply of Acuvue contact lenses, I would receive a $250 rebate and that the process would be “easy.” Unfortunately, that has not been my experience at all. I have now submitted my rebate three separate times. I followed all instructions carefully — I took photos of the boxes, uploaded my receipt, and even mailed the required documents. Each time, my claim has been denied with no clear or helpful explanation. The rebate was a major factor in my decision to buy a full year’s supply. $250 is a significant amount of money, and I would not have made this purchase if I had known the rebate process would be this difficult and ultimately unsuccessful. This experience has been extremely frustrating and disappointing. I hope the company can improve transparency and make the rebate process more customer-friendly in the future. Based on my experience, I would strongly caution others to fully understand the rebate requirements before purchasing.

Acuvue Brand Dailies have been an expensive nightmare for me. Acuvue 4 hour Wear is more like it. The packaging changed and also the materials. I had to dig around in my eye to remove and rinse, only to have them cloud up again. Trash product. I reached out to the company and crickets. Find alternatives and use those. Do not spend another dollar on the garbage they want you to put in your EYES!

UPDATE: After filing a complaint with the Better Business Bureau, Acuvue finally reissued my gift card. I increased my rating to 3 stars, but I'm leaving my original review below as it was still a hassle. I’ve worn Acuvue contacts for years, but my recent experience with their rebate program has completely changed my view of the brand. I was told I could receive a $100 rebate after purchasing lenses through my eye doctor. The process to claim it was convoluted and unnecessarily time‑consuming — requiring multiple documents submitted both electronically and by mail. After finally completing everything, I received a $100 virtual gift card. What I didn’t expect was a six‑month expiration hidden in the fine print. When I went to use it, it had just expired. Since this program is supposed to reward loyal customers, I asked for a reissued card. They refused without any flexibility or willingness to help. After this experience, I’ll be asking my doctor to switch my prescription at my next appointment. I won’t be purchasing Acuvue lenses again.

I ordered a year supply because of the rebate. Never received it. The said I turned it in late, but I have the emails to prove I did turn in time. They won't even respond to me now. I call that fraud! Won't ever use them again.