ActivepiecesReviews of activepieces.com

As an early adopter, I had full faith and trust that ActivePieces would grow into a very serious tool. It became apparent that activepieces is a small time company with no vision after seeing how leadership broke promises. I use other automation tools. Activepieces will always be a failure to me.

Disappointed by Activepieces: Poor Leadership & Lack of Respect for Early Supporters I had high hopes for Activepieces after seeing its promise as a no-code automation tool. However, my experience has left me frustrated and disappointed. Here’s why: Poor leadership and disregard for their community: It’s clear from recent updates and communication that the team behind Activepieces doesn’t value their early supporters or the broader community. There’s a consistent pattern of ignoring feedback, making abrupt decisions, and failing to show genuine respect for those who helped get the product off the ground. Lifetime deal bait-and-switch: Many of us purchased lifetime access on AppSumo with the expectation that our support would be valued long-term. Instead, ongoing updates and feature changes seem increasingly tailored to new users or paid subscribers, leaving lifetime users out in the cold or with watered-down features. This goes against the spirit of why we backed Activepieces in the first place. Lack of transparency: Communication from the leadership has been vague and sometimes dismissive. Questions about plan features are met with canned responses or redirected to support, rather than being answered honestly in public. It feels like they’re more interested in damage control than genuine engagement. Community feels ignored: Despite having a supposedly active Discord and community, user voices are clearly not driving decisions. Major changes get rolled out with little warning or regard for how they affect existing users. Activepieces has potential as a no-code automation platform, but the lack of respect for supporters and questionable leadership make it hard to recommend. If you value transparency and community-driven development, I’d suggest looking elsewhere.

I have tried so many Zapier replacements, such as (Make, Latenode, Pabbly, tried them all). Activepieces has come a long way and they continue to surprise and update their software. It is very easy to integrate with apps, just like Zapier, and get them going. They do use different terminology, but just ask Claude or ChatGPT what they are and they will provide the answer. For example, Zapier uses filters, but Activepieces uses Routers (branches) and the left side is what you want and if the left side does not match, then on the right side nothing will happen. --> Their pricing is AMAZING! You pay $1 for 1000 tasks. Zapier, Make and other companies definitely charge way more than this. --> This is cheaper than n8n. I tried n8n and I needed to connect multiple Gmail accounts to one workflow; you cannot do this with n8n at this time. You can with Activepieces. --> They have a free account with all features, no LIMITATIONS. You get 1000 free task. --> I have not requested customer service, but I have not needed to. I moved all my zaps from Zapier except for 2 with no issues. Review collected by and hosted on G2.com. What do you dislike about Activepieces? UPDATED: NO CUSTOMER SUPPORT if you have an issue that is on their end!!!! This might be a downside for some, and that is they don't integrate with every company out there, but give them time; they will. Remember, Zapier has been in business for a very long time. UPDATED 6-9-25: I had to drop this down from a 5-star to a 2-star review. I am having issues with the actual workflow. I have emailed them and added a ticket to their community asking for help. communityDOTactivepiecesDOTcom/t/workflow-will-not-run-using-grist-trigger-column/9819 If you work for Active Pieces and can help me with my issue, since it might be coming from your end, then reach out to me to fix my issue. Also, provide how to contact you if it is possibly an issue on your end. UPDATE: 6-10-2025 I will keep my original comment from 6-9 so this update makes sense. If you have an issue with Activepieces, going to the community forum will not help. Add this issue or bug to their GitHub. I received an immediate response to my issue and they did find that it was a bug on their end. Thank you kishanprmr for your immediate attention to this matter. Updated: 7-7-25 Key Issues Lack of Communication: We received no advance notice about these substantial pricing changes. More concerning, we were automatically moved from our paid plan to a trial plan without any notification or explanation. This is unacceptable customer service and reflects poorly on your business practices. Misleading Marketing: Your current Plus plan ($25/month) advertises “unlimited tasks” but restricts users to only 10 active flows. This is fundamentally misleading, as workflows are the core functionality that drives task execution. Unlimited tasks become meaningless when severely restricted by workflow limitations. Dramatic Service Reduction: The previous Starter plan offered unlimited flows at no cost, while the new structure requires $25/month for just 10 flows. This represents a significant reduction in value proposition and fundamentally changes the platform’s accessibility for small businesses and growing teams. Impact on Business Planning: As paying customers, we were building our automation strategy around your platform based on our existing service level. Being suddenly downgraded to a trial plan with these unannounced changes has disrupted our operations and forced us to reconsider our platform selection. Business Impact Service Downgrade: We were moved from a paid plan to a trial plan without consent or notification, effectively receiving a downgrade in service while having been paying customers. The new 10-flow limitation in the Plus plan is insufficient for our operational needs. For a platform positioning itself as an enterprise automation solution, this restriction severely limits practical business implementation and scalability.