Active.comReviews of active.com

It appears Active Network slipped an "Active Advantage" annual membership into my most recent Tough Mudder registration and proceeded to charge me $99.95 for a membership I didn't want. I have canceled my "membership" and requested a refund. Shame on me for letting them slip this by me. Shame on Active for deploying shady business practices. 👎🏼

BEWARE. This company retained my credit card information when I signed up for a charity spin class 10 years ago and later manually entered my credit card information and personal information to sign me up for a membership, which has added up for over $450 in charges. How is this company still in business??

I canceled my membership 4 days ago and was still charged for the renewal 4 Days later.

Absolute rip off. Just registered for the Henley 10k and paid £40 then realised that the entry fee is £25 - they are pocketing the rest for no added value. Great ethics guys - I could have given that to my charity.

Tuscany walking holiday May 7th 2024. A really most enjoyable experience overall. The highlights - the daily itinery is well planned out and very well managed and coordinated by the excellent guide Francesco supported by Giulia and Stefania. The daily schedule was perfect which included good time in Sienna, hill walking daily in the region - rolling hills landscape / Montepulciano, Cortona and visit to the Franciscan hermitage etc / vin yards of this Tuscany region. The td active group on this walking holiday added to the very enjoyable walking holiday. The downside - while the Admiral Palace Hotel in Chianciano scores well in many ways (spacious, comfortable, nice facilities etc and a good breakfast menu), the important downside for future travellers is that the experience of our group was a most disappointing evening meal experience / the evening meal is very substandard for a group on a 4/ 5 hour daily hill walking holiday. Example - dinner servings are very obviously portion controlled, mostly no vegetables served, main portions well below standard size wise, desserts served partly frozen. Requests for veg resulted in - you have to pay extra on your bill. A request for ice cream - you have to pay for it was the response. On a hill walking holiday a deceant nutritious evening meal is most essential. It’s was not available on this walking holiday. Well done to the excellent guides and itinerary and group which made it a great holiday experience in Tuscany. Let’s hear from the Hotel Cateting Manager please!! Arthur Ryan.

Charged me a $14.85 credit card processing fee even though I paid by eCheck. Refused to refund, customer service has been a run-around.

Chicago Park District uses Active to sign up for skating sessions on public rinks. Once they have your email and credit card, they automatically charge for an annual membership, without any authorization. There is no method for dispute resolution or to contact them to discuss. I will work to try to have them removed from Chicago Park Districts.

Shockingly bad customer service Happy to take money for races but can't do a simple activity of refunding when you sell your space.