Active.comReviews of active.com

They are a scam they took $64 out of my account never sent me the t-shirts then a week later they took another $40 out I never received any product you can't contact them there is no customer service phone number you can't even email them I had to literally shut my debit card off and get a new card because of these people rip off do not buy from them

Did the run of my life but cannot see/find information or results about the event, its as if it never happened. Very disappointing. Won't bother with this outfit in the future

My 70+ year old parents booked and paid for the 2024 Rapa Nui Marathon hoping to end their marathon careers with a bang. They flew 25+ hours paid close to $10k only to arrive at the marathon location to find out there was nothing set up and the organizers had disappeared. Having bought tickets through, what they thought was a reliable source, active.com, they thought they would at least offer some kind of compensation or accountability for advertising and selling tickets to a non existent event, but no. They were met with the basic run around of saying “not our fault, contact the organizers” and upon telling them that the organizers’ contacts had been disabled, Active.com gave no further assistance or even acknowledgment of the situation.

As many reviews note here, they are crooks. Activated a 99.99$ membership while I signed up for a mud race. On top of that, they need me to pick up some goody bag that's mandatory for participating in race. As per their logic, I can pick it up for free 1 day prior to race but on race day I have to pay 5$. Nice Logic. I learned my lesson. Never again.

This organization is very scammy. Somehow we had an account with them with a bogus birthday listed. While we had no credit card on file, they managed to charge us $99.95 for Active Advantage. Beware of this company!

Their website is bad. And also who doesn’t have google sign in at this point? It was annoying to deal with.

I thought I was signing up to do a survey for my daughters school fundraiser… I have made an account and thought it would be anonymous but I got a quick glimpse of the page and it showed my husbands name. Weird. I have changed all my passwords and have my money in safe pods!!!….

Signed up for a uk event in swimming. Completely unaware of extra charges fron this company when signing up! They have taken £34.99 from my account without me knowing I signed up for a subscription (the only email I had was with it ib the small print at the bottom so missed it! Terrible company