Action Termite and Pest ControlReviews of actionpestcontrol.com

I hired Action Pest Control as I have been having some problems with mice. I cannot say they did a thorough job as I didn't see the rep go in my crawl space or attic. My boyfriend set up 2 traps anyway and was successful of getting 2 more mice. Then I received an email and a phone call that they will be coming out here on Feb 5 as part of the contract. Unfortunately the rep had me sign a contract that I thought was just part of the 1 day service however it was for quarterly service which he never explained. I did tell him that I am putting my home up for sale soon but again did not tell me about the quarterly service. I am a senior and I believe I was coerced into signing a contract. I will reports this to the BBB and to the Ombudsman

Hired them for normal path, then got a mouse. They came out and put little boxes. In the meantime, I killed 4 mice in mice. Traps, call them out, show them mice droppings. He said, if they're black, that means it's new and brown means it's old. I looked online, and that was a lie. My mice traps kill two more, called them back to see if they're eating the things out of the box. That guy who came out picked up the box, it felt wet he dropped it, he was so scared. MeantimeI did call the office twice in complaint. Found another exterminator who bombed the attic bombed underneath the house. Put really large boxes with kill traps in them, and he's gotten four out.I'm seriously infested. I called the company and they said, I should have told them they would have sent a supervisor out. By now, I screamed at them because I did call and called !

Action pest control van illegally parked on yellow box at Torquay Harbour blocking the bus from moving for about 15 mins. The driver was quite rude when he returned.. Bad company representative

I agree with all the one star reviews on this site. We were refinancing our home and needed an updated termite certification. I called on a Wednesday and spoke to a woman in the office. I gave her all of my information and she scheduled my appointment for that Friday between nine and ten a.m. At ten a.m. on that Friday, I called to find out what was going on and what time the inspector would arrive. I spoke to two women who had no idea what I was talking about and said they had absolutely no information about me in their system. When I told them I made the appointment two days earlier, they completely dismissed any inconvenience they caused me, not even an apology. As I tried to address the problem and the fact that I took time off from work to meet the inspector, they continued to dismiss what I was saying and had a very poor condescending attitude about the entire thing. Once I told them I couldn't wait any longer, the woman was very patronizing, not once did she or anyone else I spoke to apologize or even acknowledge their mistake.

One treatment was 2K, did not get the job done.

VERY POOR CUSTOMER SERVICE. HAD TECH COME TO MY HOME 2 DAYS AGO FOR PEST CONTROL. TECH DID NOT GO ON ROOF WHERE I BELIEVE ACCESS POINT IS. CAN STILL HEAR ANIMAL IN MY HOME. CALLED ACTION TODAY FOR HELP, WAS TOLD THEY HAVE NO APPTS AVAILABLE TODAY OR MONDAY AND TO "CALL ANOTHER COMPANY"! I INTEND TO CANCEL MY YEARLY INSECT CONTROL CONTRACT WITH THEM.

I paid $250 for treatment for ants. First the tech sprayed my arm while treating. (I was sitting on porch swing [he just chuckled and said sprayer got away from him!]. Then after only 5 weeks ants started reappearing. They would not do a follow up unless I paid another $250 because it was outside of 30 days!! My sister used gold seal/presto-x and they follow up as many times as necessary with NO CHARGE!!! Should have talked with my sister first!!!! Would NEVER RECOMMEND this company!!

The worst customer service as a Pest Control company. We set up the account a week ago and had the first time service (we r paying for 20 minutes). The technician came in for approximately 10 minutes only, only spayed on the side of walls, not even making any check point or asking if there is any issues. I contact the office the next day and did not heard back for 5 days. Called the office and finally get a phone call back, Todd Lorah, was not willing to listen and started accusing on our account, stating " we don't want your money. We are not going to services you and your account is cancelled." Then hang up. Wouldn't even listen to the problem and start pushing all the problem back on the customer. Not acceptable. Sloppy service and Very very disappointing service. Contact the corporate office again and still didn't hear anything, still waiting for an explanation.