AdobeReviews of acrobat.adobe.com

Never used the Adobe material because it would not load on my MAC. They charged my $19.99 for DEC and JAN. Their phone support cannot find my order. I said yes, there is nothing here. Please give me my money back. Spent two hours calling and re-calling. They hung up on me. Customer Service cannot help. I guess Adobe is going out of business.

Tried to cancel my membership and their cancellation page never loaded. Tried again a few days later and once again, it took forever to load. This was despite the rest of their website working perfectly fine. Draw your own conclusions

Application vétuste, abonnement par inavertance, frais de résiliation excessive, c'est franchement limite, je pense migré sur une concurrence dans les semaines à venirs.

Purchased a plan with them. On getting started I realised it was much less than promised. Can celled on the day of purchase which had a 7 day free introductory period. I received cancellation notice and confirmed that I would not be charged. I was charged. With a notice that the next payment would be taken a month later. I re cancelled and contacted them. No apologies - just agreement to refund as if it was normal practice. I asked them to escalate my complaint. They wouldn't. I asked them to provide with the details of the ombudsman that oversees them. They wouldn't. I am so displeased with them, I will look to use and promote any software other than them going forward. Corporate arrogance gone mad!!!

I wondered what was going wrong with my PC, everytime anything was displayed, that needed a third party app to display it, was halfway across the screen with a left hand side panel full of junk. I eventually knocked the Adobe extension off my PC and everything was well again

Customer support is virtually non-existent. Their responses don’t address the actual request, and cases are closed so quickly that you’re forced to start a brand-new ticket just to follow up. Their strategy seems designed to confuse users into subscribing to a monthly plan, while making the option to unsubscribe difficult to find or access in time. Adobe-Kundendienstfall ADB-39926023-F0C4

Very poor sign experience. Wish I would have read this prior to signing up!! I was so confused with everything. Could not actually save any file as a PDF!! Incredibly frustrating. No support at all. The AI support made me more frustrated. A very, very bad experience. Avoid this !!!!!

The app was not functioning well and i struggled with simple features. I only used it once, and it seems i subscribed to their services where i was charged a considerable amount of money. I claimed this to the Customer Service and they kindly agreed with refunding the charges. This was in May, and is now August and I still have not have their full refund in my account despite having this confirmed by them. Ok'is tool, very poor customer service