Acme ToolsReviews of acmetools.com

They stock some things other retailers--including Amazon--just don't, and for that I am thankful. Whatever garbage ecommerce software they bought doesn't actually integrate with their inventory in any meaningful way so they rarely actually know what they have at any given moment and they definitely don't restock anything on any regular cadence. They'll ship some bigger ticket items for free, but they'll do it with FedEx "Home Delivery" which is a service that has absolutely nothing whatsoever to do with FedEx aside from the fact that they use the same logo. FedEx Home Delivery will throw your package in a warehouse for weeks where you cannot pick it up even if you want to, they will scan it as "delivered" so they don't get in trouble even though it's never left their warehouse, and then, if you're lucky, they'll eventually have some random idiot in a Penske rental van throw your package somewhere in the vicinity of your house and drive away. Acme Tools customer service is of absolutely no help in these situations so I cannot recommend anyone order anything from them unless there are literally no other alternatives.

This store is awesome. I ordered a lawnmower and it was shipped immediately and it arrived in my house within 3 days. I am amazed by how they handle their orders. I would definitely recommend the website to others.

Terrible store, the customer service is very weak, the website works like an add sending you to products that are completely unrelated to the one you clicked and they “sell” tings that aren’t even in stock, don’t waste your time at this store. You can even tell that all of the 5 star reviews are fake, 1 star is too much for them.

no Stars is not an option. I ordered the DEWALT 20V MAX PEX Expander on May 15, 2020, It showed it was in-stock ships in 24 hours. after several days go by I email them to find out why it had not been mailed out yet they stated that they oversold the item and that it was coming from the manufacture. well again today 05 June 2020 I emailed them they tell me its on backorder and it could be July. I canceled my order with Acme tool and ordered it withe Amazon within 1 hour it was already shipped and will be here 10 June 2020. now that is how you get happy customers take note Acme tools. ps. and it was cheaper on Amazon!!!

These morons take you right up to the "place order" button before they reveal the true price; then when you try and retrieve your data, to delete, the page isn't available. Horrible security risk! They're not answering their phone, either.

just simply horrible. also not helpful at all !

Ordered a Anvil from 2 other companies both took a month to get back in touch with me and I had to again make the contact.Dropped the orders and I tried Acme Tool, called on Tuesday morning and by 2pm on Thursday recieved my new Ridgid #9 anvil. The delivery was flawless driver even rolled into my garage down a 200 foot driveway. This package weighed about 180 pounds. The Anvil was in mint condition, Acme sold me and I am going to be a customer for a long while.

I ordered a product and received a non-functional item with pieces missing. I returned the item and have been waiting for the credit for well over the days they said it would take. Overall the process has felt like a scam. I am disappointed in the product and the customer service, and would never buy from them again.