Acme ToolsReviews of acmetools.com

These people are frauds.I ordered a "new " 204pc DEWALT tool set.What I got was a used/returned set with a flawed ratchet and no factory packaging.When I informed them I was told I could return it for a replacement. What I did receive?, the exact set I returned.Steer clear of this bunch

I had ordered a Honda 28" Snowblower for almost $4,000 for my business, in the beginning of August. I double, triple and quaduple checked with customer service to make sure that the order was confirmed because they charged my credit card. After speaking with approximately 4 different customer service agents who ping-ponged me back and forth with "yes, it's confirmed" to "no, our inventory was wrong", the final verdict was "no, you're not going to get it". Now, I'm waiting for a credit of almost $4,000 to go back on my card AFTER I just made a payment...creating a huge credit on my card instead of it not being in my account. This was a HUGE waste of my time and effort, and I will NEVER use ACME Tools again...for anything! You would think that with being in business for approximately 70 years and with today's technology, their inventory system would be accurate. I guess old habits of not doing your job correctly die hard.

I have read bad reviews, but I have to tell you guys, I ordered some really needed equipment and tools via the phone on Monday afternoon this week, and they showed up our Olathe, KS office on the following morning, Tuesday. Fantastic products and fantastic customer service. They promised me delivery by Thursday and receiving them the very next morning really helped our guys at the jobsite. NICE WORK Acme! Thank you!

Acme Tools does not respect me privately. I have not bought anything from them. They keep sending me emails. sales email = spam. Impossible to get rid of them!

This is the third and final updated review. It went from 5 stars to 1 star to back to 5 stars. If you have a issue please CALL them. Emailing them got me frustrated and confused. After calling i got everything taken care of and am very pleased with the outcome. Got my tools and a 150$ credit for the mishap. So after everything that is very awesome of them.

List prices on website are fake. items showing a "discount" are normal retail price. this company is shady.

I purchased a Makita Cordless Lawn Mower kit with 4-5 AH batteries and charger, for the lowest price available. Item arrived in excellent condition by the date promised. Acme Tools completely satisfied me. The mower works excellently, comparable to my previous Honda HRX gas mower which I wore out after 10 years. Makita mower performed as expected from advertisement. For my requirements of 1 acre of lawn, I purchased 4-6AH extra batteries from Ebay for excellent price, plus 2 more chargers to continuously recharge batteries while cutting the lawn. I am pleased to spare the air from gasoline pollution, and not have to deal with gas, tune-ups, air filters and pull starting. I know that Makita is an excellent brand, and expect mower to last for years.

I ordered a Honda FRC800 rototiller last Tuesday 5-10 and recieved it this morning on Wednesday 5-18. I'm happy with the delivery time and can't wait to try it out.