A Cloud GuruReviews of acloudguru.com

The refund policy says it all. You pay anything to them, you're not getting it back whether you're a satisfied customer or not. This reminded me with low-end used car dealers, if you drive the car off the lot and it blows up one minute later, it's your problem. Very scammy.

I'm a former LinuxAcademy customer who got caught up in the acquisition by A Cloud Guru, now PluralSight. My subscription ended yesterday. I attempted to cancel my subscription due to dissatisfaction with the overall experience. I encountered a system error during the downgrade process, then upon refreshing, I noticed I had been forced into a renewal by their billing system for 1 more year. I also received an unauthorized charge with tax included for a state that I no longer reside in. Are you supposed to be collecting taxes for online e-learning subscriptions (seems questionable)? I reached out to their support yesterday and today with nothing but automated responses. I'm beyond disappointed and still waiting for help from an actual support person. Update: I finally heard back from support and thankfully they were able to cancel the subscription, refund the renewal charge, and stop the auto-renewal.

I was with Linux Academy and happy with that, after the ACG acquisition, most certification courses have been left outdated, not worth my money anymore. And now with the acquisition from Pluralsight, I don't see a future (in term of costs) for customers. I terminated my membership.

Overall ACG has gone downhill, in terms of its content, it has become outdated. Recently refreshed courses for GCP exclude case studies. For example, the Data Architect course refreshed in 2021, lacks case studies from 2021 and includes case studies no longer in the examination. Help pages are outdated, for example one page indicates if you require an invoice details to be changed, it can be reissued. Recently that is no longer the case since taxation happens based on country (though their system still seemed to cache my old address despite being updated). Any complaints are met with the standard phrases like "We appreciate you pointing out.., We apologize," Replies can take a couple of days sometimes. I said if they could not resolve an issue, I would like to cancel. Their response, "Do you mind clarifying if you would like to schedule a cancellation for the end of your billing cycle or cancel your subscription immediately?". No attempt to resolve the situation because they lack the resources to do so. Also from a customer point of view this person is offering to. cancel straight away, or when the time you have paid for ends. So, the choice is to not be able to use time you have paid for... or to be able to use it? Literally no perspective from the customers point of view. I was always polite yet its pretty clear they don't value customers, answers could be the same from a script. Since being purchased by ACG, Linux Academy has gone downhill and being purchased by PluralSight only seems to have made their system and customer service worse. Only one positive is that they did make a sandbox area last year, which can be useful, but in reality you can get experience on the actual environments yourself especially if you remember to destroy afterwards (or use the complimentary period $250 credit).

I got my subscription for free through my employer. Initially, I was impressed with how it aggregated videos for AWS Certified Solutions Architect Associate SAA-C02 certification but quickly come to the realisation of how bad the teaching and content are. + Hands-on lab creates a test AWS account for you dynamically - Random unrelated videos, I've got a feeling these are legacy videos that they've just thrown in to beef up the course - Content is outdated - Ryan, the lecturer, is just reading from the slides copied from AWS Docs. It's very boring. - The teaching is really lacking depth. It felt as if someone tells you just put in Answer A rather than what is Answer A and why aren't others appropriate. - Course is broken down into very granular videos, some may like it but I am finding it very fragmented. - Majority of the videos are 3 to 8 mins long. - Every single video has an intro, overview, summary and thank you. After a while, you will notice this is wasting a lot of your time and you will be repeatedly hearing: "Hello cloud guru, welcome to this lecture. in this lecture, we will cover [Overview] *Actual useful content*: Athena is a SQL like a wrapper to query s3. In this lecture we have covered [Summary] Let me know if you have any questions. if not see you in the next lecture thank you" This problem is exacerbated in some of the videos being 3,4 mins long. - the new UI is also considerably slower Overall, I do not recommend this learning platform. They do well in aggregating courses but really failed to deliver a good learning experience. I will recommend Udemy, Pluralsight, O'reilly, especially O'reilly where the speakers are more engaging with their own illustrations (Not copied from AWS) and they are usually the subject matter expert.

I got mail from pluralsight that i can get free plan to view lot of cloud videos. I registered in the free plan and try to view some course about Azure and all of them if you try to start they ask you to upgrade and pay. Dont waste time on registering in free plan! dont make this kind of marketing and waste users time please!!

Great course content, well-designed learning experience, and great value for the price paid.

I subscribed for a year with ACG in order to prepare myself for the Azure Data Engineer certification (DP-200, DP-201, DP-203. The learning paths are incomplete and the test exam at the end does not prepare at all for the certification. I realized that when I bought test exams from other web sites like Udemy or SkillCertPro. I shoud have started with Microsoft Learning path instead of waste my time to the Guru Plateform. What is the most frusturating aspect of their website is the sale pitch "Learn by doing". In fact, most of the Azure services related to DP-203 was not available on the playground plateform sandbox. I complained about it but I never had any feedback from them. If you want to learn Azure with an data engineering perspective, do not waste your money with AGC. I have given 2 stars because the learning path for Azure Fundamental certification is acceptable.