MMM
Alex was incredibly helpful
Alex was incredibly helpful, reasonable, and responsive. They addressed one inquiry quickly and helped join together a second inquiry, resolving both. Give this person a raise!

Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Factory Equipment · Rohnert Park, California
Excellent
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Factory Equipment · Lake Forest, California
Great
544 approved reviews, newest moderated first
MMM
Alex was incredibly helpful, reasonable, and responsive. They addressed one inquiry quickly and helped join together a second inquiry, resolving both. Give this person a raise!
Jason S.
Excellent customer service had trouble with my controller 69 pro another one was shipped out right away. Will continue to purchase from them and would highly recommend their products very satisfied.
Adeel M.
I'm based in the UK. Had a problem with my fan. Contacted AC in America and they sorted my issue out right away! Amazing company great communication great products. I want to give a special 'thank you' to PAOLA! You're actually the best!
Ryan H.
Great customer service, anytime o had a issue with a product they were helpful n fixed the situation right away ,anybody looking for grow equipment ac infinity is the way to go highly recommended
Andrew J.
I will never buy anything from AC Infinity ever again! They have garbage products and their customer service is even worse!! They have cost me more time and money than I can even explain. The zippers won't close on the tent and the seams literally ripped out! And they didn't care in the slightest! They were very rude and condescending and couldn't care less that they sent me a garbage tent! They don't have quality products or service, it's all just marketing! DO NOT SUPPORT THIS COMPANY! THEY HAVE GARBAGE PRODUCTS AND WORSE CUSTOMER SERVICE!!
Bill S.
Hi Erica I Greatly appreciated your quick response to my request. All is well. The fan is superb…..Bill
Barry W.
Your personnel are nothing, but professional and courteous Nathan and Paola were very knowledgeable in what they do and got the problem taken care of right away.
Erin T King J.
Hello, my name is Erin King. This message is directed towards Nick. He’s an absolutely amazing customer service representative. He helped me so much and was very quick, Kind, And courteous and very fast to respond To the problems I was having with my tent, ripping and a piece breaking. I definitely will be ordering again very soon from your company. I’m looking forward to the new lights. right now I am I am currently waiting on the replacement Products. But Nick was a great guy all around I couldn’t ask for Better customer service. Sincerely, thank you Nick. Sincerely, Erin T King Jr