John
Timely response to questions, and quick delivery of product.
Timely response to questions, and quick delivery of product.
Achilles Medical is a small family owned business in Minnesota who specialize in selling braces online. We offer same day shipping on all of our products and we also ship all orders for free.
Achilles Medical (achillesmed.com) has 630 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 602 reviews with 5 stars · Clear filters
John
Timely response to questions, and quick delivery of product.
David C.
I have a hair-line fracture of my left ankle and needed a good ankle brace for support. I found one at Achilles Medical and bought it. I was hoping to get it within a week, but to my pleasant surprise I received it in two days! And the brace works great too.
Daniel S.
My ankle brace came in a few days which surprised me. You had the lowest price on the brace that I could find any where.
Larry
When I originally ordered it said that I would receive an email shortly with shipping information, I never did. This caused me to wonder if my order went through, but I decided to wait a couple of days to see what happened Two days later I received my "shipping email" as stated, and after checking that link, it advised that my package had been delivered. A little nervous at first, but free shipping that arrived in two days made for a great buy. I would definitely use the site again if I needed something else.
Response from Achilles MedicalApr 8, 2013
We had a small issue with our tracking emails and once it got fixed all the emails got sent out (some of which were a day or two late). The important thing is we got the braces out on time though:) Thanks for the order and glad you enjoyed your experience.
Kim K.
Tria recomended I order the ankle brace through you. Very resonably priced and delivered very quickly.
Sean
I bought a product and it was not delivered in a timely manner or so I thought. I emailed Mike and voiced my concerns. Honestly, I was a jackass to him. He didn't deserve it and I totally jumped to conclusions I should have not made. Mike responded to me very quickly and professionally. Great company, great products, and they will continue to receive my business.
Response from Achilles MedicalApr 8, 2013
I'm just glad we got it figured out and the brace arrived. Thanks for the order and review.
Stephanie H.
No complaints - easy-to-navigate web page, great pricing and received the item 2 business days after I placed the order!
Shawn C.
I would recommend this company to anyone. When I had a question about shipping and sent an email to Mike he responded within the hour with my answer. I will use this company again.