I ordered furniture in October 2021 and finally had to cancel the order a year later after I never received my order. I have been waiting 2 months for a refund of over $2500. DO NOT BUY FROM THIS COMPANY!!!
BA
Becky A.
ZERO STAR!
ZERO STAR!! placed order may of 2022. keep getting delay after delay and refuse to cancel the order and give my money back. Filed a complaint with BBB but that went no where don't waste your time with them either!! Still no desk, still no refund and still no contact from this company!!! I urge you to please read the reviews they are TRUE!!!!! DON'T ORDER FROM THIS COMPANY EVER!
TL
Thom L.
The absolute WORST online retailer…
The absolute WORST online retailer EVER. I placed an with them on October 17, 2021. After not hearing from them after several months, I reached out, only to be told the order had been "delayed". This went on for nearly a year, with my having to reach out to them to learn it had been delayed further and further. They never once contacted me. After nearly a year of this farcical back-and-forth, the answer I received was that the order was being cancelled, and I would be issued a refund. Once again, after hearing nothing more in reply, I enquired as to the status, to be told they attempted to deposit it, but our account had changed. This is true, but I was never contacted for an alternate account number. Fine, we can send it to your PayPal account, I'm told. After numerous attempts to get the refund, and filing a complaint with the BBB, a check finally arrived, rather than funds being directly deposited in the PayPal account, and I now know why. It bounced, resulting in fees for us. Complaints filed with BBB, and the Attorneys General of Mississippi and Minnesota.
PP
Perk P.
If I could give this company a half…
If I could give this company a half star or zero stars I would. Horrible company. Placed an order, estimated delivery 12 weeks. Asked to cancel order. followed up by phone several times, put on hold for an hour + then hung up on twice. Don't order from this company!
TG
Tammy G.
Horrible customer service- Buyer beware
I ordered a dresser in March it was going to be 6 weeks. At about week 16 I decided to cancel my order and asked for a refund. I have been trying to get my money returned since July. I have sent messages with zero response and sat on hold for hours and once it is my turn they hang up. I cannot seem to get ahold of anyone and am still out $500 which is just crazy
RP
Randall P.
This Company is a total SCAM!!
This Company is a total SCAM!!! I paid $600 for a bed frame. No one answers the phone. Just makes you wait for long period of time just to hang up the phone on you. You get an email...that will tell you whatever. It's a damn shame that there is no one in charge of the internet to take these scammers off the website. No telling how many ppl get f out of there hard earned money. I will call everyone I can from the FBI to the BBB to find out what is going on! It's a damn shame that you can't trust anyone these days. To the scammers reading this go get a real f n job!!!
KF
KF
Zero stars if I could
Zero stars if I could. Ordered a chair Dec 2021 and still don't have it. Ordered again in June because it was in stock at Ashley and Amazon and thought something was wrong with initial order. Therefore, spent just under $800 and did not get anything. Always pushed back delivery date. After trying to cancel order since July and sending multiple emails/chats and calling sitting on hold. I filed a complaint with the attorney general of Mississippi and the fraud FBI dept and had my money within the week. Never buy- they are a scam. Thankful I got my refunds.. finally!
Encourage those who are out the cash to file complaints as well! Best of luck.
SD
Scott D.
So far one star
So far one star, placed an order no receipt or ETA, but charged card immediately. Sent two emails, no response, try and call you are caller 20-45 in a 45 -55 Minuit wait, try to wait but the time never goes down. Placed CC company on notice, will see if they respond in 24 hours, if not will stop payment...