Ace is the place for helpful advice and quality products including paint, lawn & garden, outdoor living, hardware, plumbing, electrical and more
Ace Hardware (acehardware.com) has 431 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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wilfred C.
With dinner on the grill I ran out of propane. My back up tank wouldn’t work so two minutes before closing I slid into Westport Mass Ace. They were pulling in their signs and finishing a last customer when I appeared. No problem.
Cheryl D.
There seems to be many bad reviews here but I have to say that I love my neighborhood Ace Hardware store in Macomb Twp., Michigan. I have had extremely good help every time I go there! Like I am royalty or something! It really is amazing, and they really know their stuff. Guess I just won’t use their website. But if people would get off their butts and actually go to the stores to shop, we wouldn’t have so many stores closing or having a lack of good employees.
Jimmy
The one in Talladega Al has a large knowledgeable staff friendly, and Johnny on the spot ready to help you find everything you need. What they don't have in stock can be ordered and be there soon.
Dave
Staff is always helpful. I've never walked in or out of the store without the staff greeting me, saying goodbye, or offering to help me find something.
Franny & C.
I'm speaking for Ace hardware In Castle Dale Utah. There always helpful and so nice. I've been here 5 years now and never had an issue with anyone or anything at Ace. I've always been treated like they've known me forever. Always helpful and I've never even had an issue with returns. Which I only returned it because I got the wrong kind but still, no issue at all. And any promotion or add sale that I've got, Ace has always backed it 100 percent. The people that work here are truly good people. My boyfriend and I recommend them to anyone.
Karissa M.
Im speaking for the ACE hardware in Ahwatukee Foothill in AZ. The customer service every single time is above and beyond! Everyone is always willing to walk you right to where you need to find an item and you never have to search for someone when you need help. I am always asked if i need help finding something within the first few minutes of walking in. Both the really young and older employees have been spot on for the past year I have been going there.
tom L.
The good attitude of workers at both my local stores. And that they are easy to find when you need help.
Dottie S.
I readid 2 bathroom counters a kitchen sink counters and cabinets all with paint because they showed me what paint would work!
