Ace HardwareReviews of acehardware.com

I recently received an offer on line because I am a rewards member. It offered several items that were pay only shipping for. One of the items was a pretty nice headlamp that was supposed to cost around $200, but I would only have to pay $7.95 for it. I did get one and found out the hard way that I was signed up for some sort of club that was going to take $58.95 out of my checking account each month. I was lucky to get a number to call to cancel it. I received the same offer today but was not stupid enough to fall for it. I no longer wish to be a member of their rewards program.

Buyer beware! These ace holes run ads on their site as well as ace rewards telling you you’ll get FREE shipping. This is a flat out lie. It’s completely unfair and deceptive advertising.

It's was almost thin as water. Did not stay in in place and ran down the tub as I moved the caulking gun. Worst caulk I've have ever used.

All merchandise was not provided that I paid for when I went to pickup my entire order (two days later than I was told when ordering). I was told a refund would be issued. It's never happened and Ace Hardware online customer service has said it's basically my problem. There's no accountability or customer service. My advice, stay away from Ace Hardware!!

I tried to spend 2000.00 for a bbq grill for my son inlaw that lives 1600 miles away. Ace Hardware website only lets you shop the store were you live it does this by stealing your location. I am not going to told were I can shop. So no money for you Ace Hardware ever.

After shopping there for years and following to the new store location, my son requested a donation of any amount. A single sheet of plywood would have helped for his local Eagle Scouts project. He is attempting to fixing his life long church's handicap ramp. They left my son hanging for month after multiple phone calls all to give us a flat no. They will never see another one of my dollars. Unbelievable.

I seemed to have left the store without one of my items I called and was told to check my car thoroughly. Called a second time and was told it wasn’t on the counter and they didn’t know what to say. It was only a $5 item. I know this sounds petty, but to me the correct answer should have been” I am very sorry, please stop by with your receipt, we will be happy to replace it. “ It is all about customer service. Clearly they are lacking in that. So much for shopping local. Box store here I come.

I bought a brand new pressure washer from Ace Hardware I've only had it five days and it doesn't run anymore I have the receipt so do I have cash I pay cash and also I have warranty which I paid extra for now they're telling me I can't return it because I put gas in it how in the world am I supposed to put gas in it and they're just nasty rudest people I've ever met my life I will never shop at the bottom again.