Isaac N.
They squeeze every cent they can from you
I used them when I had QBD, and they were good. When I cancelled, they kept calling and trying to sell stuff, which was fine. Finally, I decided it might make sense to give an employee a remote server, even though we were only using QBO. I spoke to ACE, settled on a price, and understood through the phone call I can cancel anytime. After I signed, I realized there were other issues and let ACE know that I would have to back out. They tell me that the contract said I signed up for a full year, and there was absolutely no retracting. I would never in a million years agree to use a yearly subscription for such a service. They won't stop harassing me. STAY AWAY FROM THIS PLACE. There are plenty of alternitives
Response from Ace Cloud Hosting - QuickBooks HostingJan 27, 2026
Hi, thank you for taking the time to share this. We’re genuinely sorry for the frustration you experienced. This is not the kind of experience we want associated with Ace Cloud Hosting, and your feedback is being reviewed internally. We would appreciate the opportunity to connect, and see if there is a way to address this properly. Please reach out to us at [email protected].




