ACE Cash LoansReviews of acecashloans.com

Horrible company. They do not go based off the payment plans that they state in the beginning. They always will not ever answer the phone. I had called multiple times during the period of my loan there, and I never got a reply. They woukd also send out emails and id reply, and I woukd get ignored and they would send me more emails as if I was informing them. Their emails were never professional, and 90% of my emails were not answered during the day and answered after 8pm. Very weird. Do not apply with this company. You may really need the money, but it will screw tou over in the long run with all the interest,

I borrowed $500 and something happened and I got a bank loan to pay back debit and I accidentally paid them twice and they won’t refund my second payment. When I emailed them. All they kept saying was no. They will not rectify this situation. Never use them.

If you're looking for a scam, then you've found it. At first, when I was told I could receive between $2,000 and $8,000 unsecured, I was overjoyed. However, I couldn't understand how, seeing as my credit score was undoubtedly poor. I had spoken to the gentleman named Dominic, and not only was he rude when I couldn't hear him on the other line, but he was also very pushy. He kept telling me to read the contract thoroughly. Now, I'm not saying that a company shouldn't be honest with their customers about their contract, but the fact that he was so insistent about it concerned me. Upon receiving the loan document, I decided to take his advice seriously and read it carefully. In the loan document, if you do not have at least a 700 credit score, which I doubt anyone going to this company does, they're going to charge you either a $298 insurance fee or a $250 deposit fee that you may or may not get back within two days. And the kicker is they don't even check your credit until you sign the loan agreement, which basically locks you into a $150 fee no matter what happens! I found this extremely strange, as no reputable lending company would ever ask you for an insurance fee or a deposit fee for money that you probably don't even have. Then, on top of that, they will charge you a $150 fee if you sign the loan agreement and then try to back out, if you don't read carefully. This is all before you're even informed about how you'll receive your funds or when you'll be receiving your funds. On top of this, he was still pushy and insisted the fee was only if you decided not to pay the loan, as they would be losing money since there's no collateral. I politely told him that I would no longer like the loan, and thank goodness I did, or I would have been out $150, and probably more. I truly recommend that if there is a safer option or a more reputable company, you go to it. Do not use Ace Cash Express. If you need a loan company and you need one now, try Lendly or Uprova. You won't get scammed, and you'll get your money. On a final note, people like Dominic should be ashamed, trying to scam those who are down on their luck.

Interest Rates out of control!!!!

They informed me that I qualified for loan then it took more then 24 hours to go in my bank account. Also gave them my pay dates and they took money out before the date and caused insufficient funds. I have never had a negative bank balance before.

I feel that your fees are overpriced. They are in excess and I feel that it is not a convenience to the customer. As far as payoff goes I find your company to be greedy not wanting to release a customer after you have received more than what was borrowed. I will not be doing business with ace ever again. Not to mention that I was scammed in the process by someone using and imitating your companies name. It was the worst experience ever dealing with this company. I am also aware of the lawsuit against your company for illegal collection practices. Just not a company that I can ever see doing business with again, ever.

Terrible service I will never use them again

It was bad due to someone stole my info in I wasn't able to renew my loan after I been successfully paying on it with no problems.