Accurate BackgroundReviews of accurate.com

Every few months, Accurate Background employees call me non-stop at my job to verify information for people. I have trouble communicating with them due to the language barrier. They seem to have a rote set of questions they ask but don't understand the answers I give. I just finished a call with a man who asked me the same questions over and over. He must have asked about five times if I was authorized to give out the information he needed. Perhaps some more training is needed.

Horrible company to use for checking employment background. Their agents barely speak recognizable English. If you call them, you’ll be on hold for at least 30 minutes. From the questions I was asked, their data sets must be ridiculously flawed. Do the background yourself, don’t trust this ineffectual third party.

Accurate Background left a message to provide an employment verification on a past employee. I called back the number and it said "not in service". Accurate Background left me another message two days later. I called back the number and this time I received a recording. I had a wait a while and then I was to leave a message. Amazing this company is being used by employers for background checks.

I will never recommend this company to anyone as I nearly lost an international job offer. When it came to my educational background verification the head of my educational institution sent the verification to them only for accurate to tell me it hadn't been sent. The smartest thing I did was to go online to check out their reviews. I then got a quick que from this platform and I decided to mount pressure on them. It was as if they were toying around with me and save one representative who ADVICED me on what to do, the rest were just using sugar-coating words on me. I decided to contact my educational institution again and for a while it seemed I was doing accurate background check's work for them. I then had the head send me a proof of my educational verification then sent it to them. They were dumbfounded and at a loss for words when I provided them the proof they had been in touch with my educational institution. And to think they would simply check their systems and pull it up to complete my background check they were telling me stories. I then contacted the HR of my new job with the evidence of educational verification and he was surprised that I had had the verification over a week ago(on the 14th of February 2025) and they had said nothing to him. It was the day of the deadline last week on the 22nd the HR was to close all background checks. He was furious and contacted accurate and gave them a few more days to clear the checks. But all to no avail. Finally on the 25th of February 2025 he called them for the results but they still had not bulged even as the head of my educational institution had sent them 3 different verifications after the first one. The HR demanded to speak to the management and they had my checks cleared. I received my job offer after going through a lot of stress and mental trauma. I had planned on litigation if worse had turned to worst. I will never recommend this company(accurate background check) in this life and in the life to come. The reviews really helped me to take matters in my own hands and I feel sorry for those who lost great job offers because of them. If the was a zero or negative star option I would definitely give them that.

The page is not even loading. Amazon please STOP using these guys. Il never be ave to get the background check done in time. I dont even know when il be able to do it. Simply crap.

I seem to be having the same problem as everybody else. Accurate are accusing me of having a criminal record when I don't, and this is having an impact on what jobs I can apply for. After their mistake i have emailed multiple times to the disputes department asking for them to take another look, and I only receive replies saying there's nothing they can do, or that they no longer have me on record. I thought it would be easy to resolve, but they don't seem interested in correcting their mistake. Not happy.

If I could id give no stars. This is the worst company to go through. They have been investigating (my high school) information for over a month now, and have failed to verify. All they have to do is call or make contact with school. I have called every day and all they can say is “we are working on it” at this point I find that same answer hilarious. I have called my school and they have also sent documents to these “backround” people and still nothing. I have been set back on my start date for another month, due to this incompetent compnay. ( accurate backround) horrible experience overall. I also spoke to a supervisor and this is what he said, “I am sorry, give us some time” lol lol lol this is out of control. No one speaks fluent English and no one there knows what they are doing. Horrrrrible company and experience.

I have experienced significant communication problems when dealing with this company. If I didn't know better, I'd say they have employed primarily people with English as a second or even third language. If anything happens which is outside of the script they have been given, they seem to malfunction and break down. I wouldn't do any business with this company if given the choice. I am unsure how they secured a contract with Amazon Flex to begin with, but surely they will not get it renewed in the future. Good day.