Accurate BackgroundReviews of accurate.com

Overall, a very frustrating experience. There is a clear lack of urgency, and customer service offers little to no real resolution, responses often default to “it’s our policy” without addressing concerns. Education verifications are frequently delayed, and if any issues come up with your background check, you’re required to call them directly since they don’t handle these matters over email. Communication is also very disjointed they send multiple separate emails for different issues instead of addressing everything at once. We were told this is because different teams handle different parts of the process, which means you may have to call multiple times just to resolve a single application. Overall, I would not recommend signing up with this company.

Useless company. Barely intelligible staff that fail to follow basic practice when leaving phone messages. I pity anyone relying on them for background screening.

Speechless. 1 months and keep asking documents already shared. Unbelievable

The worst background check company I know in my entire life. They could not provide the informations from their own company to complete a background. They gave me unaccurate advice to provide documents proof. They lacked flexibility, to facilitate the process, and did not accepted other employement documents to replace the one they could not accept. More than one week strugling on a daily basis, without solution, and having my start date postponed until unknown date because of them. It's a shame ! Also, I had to call 4 times to USA from Poland, and it's difficult to reach a supervisor. In total, around 25$ calls for such a bad experience.

If I could rate them less than 1 star I would. This is the worst background check company ive ever dealt with. Its been over a month now and they still havent processed my background check. It says its in review and the estimated days until completion keeps changing. Come to find out after many phone calls and messages between me and them, and a subsequent trip to Missoula County (where they claimed the hold up was) I find out they never even submitted a background check for me. They are liars and not worth a second of your time. If you're looking for a job and they go through this company, dont bank on it. If you are an employer thinking of using this service, avoid it like the plague.

I am extremely dissatisfied with the service provided. On two separate occasions, I was informed that my previous employers could not be verified. What is most frustrating is that no real effort was made to contact me in order to resolve this issue or clarify the information. I genuinely do not understand why companies continue to use the services of this agency, given the lack of professionalism, communication, and basic diligence I have experienced.

By far worst company ever for background never experienced any check that takes over a month with no update when asked. False update of it completed then saying oh its not even started.... close down please.

It’s nice to see how many people think of accurate, this company takes so long in geo their finger out will now end up in a small claims court, simply because they have take. So long in sorting any issues out and will of cost me probably about £1000 give or take in which case I will give them 14 days to pay , you want to be a ignorant people, then take this you cost me, I cost you, see you in a small claims court.