AccuPOSReviews of accupos.com

THANK YOU! :)

I have no issues with the support and service I have received. The product has made a few small changes that make some calculations impossible and I don't feel that I am listened to when I voice my concern.

For tradeshows, we need 2 separate POS stations that allow us to process transactions without internet access - which AccuPOS allows for. When we get back to the store, we download the transactions right into our QuickBooks. Nice and easy. When tech support or upgrades are required, we call in and it's taken care of remotely. Our database is on a remote server and that has caused some confusion for the techs, but once they understand where everything is, they are always able to do the fix or upgrade. When we got new computers, they set everything up right away. Wait times for help used to be long at certain times of day but have greatly reduced over the past couple of years. We've been with AccuPOS since 2011 and are quite satisfied.

Great customer service. Recently ordered new POS machine. Part of the order came within days, the rest took 2 weeks. Long time!

Still working with the system to understand some processes in the back end. Have been using the system for 10 months and just recently taken over the management side of it. On the retail side only a couple of small issues that were quickly fixed by the tech when I called.

Seems like a ton of updates but I understand it is consumer driven. Most of the time the tech support guys are friendly and very helpful. Love that I have my favorites even if you moved my all time favorite, Connor, to a new position. Need more like him!