AccuPOSReviews of accupos.com

My AccuPOS customer service experiences have been either extremely helpful, pleasant and personable or unknowledgeable, short and with individuals unwilling or unable to quickly resolve the issue. Today, my hold time was over an hour but once I spoke to a customer service individual, they were happy, quick to resolve my issue and were unaffected when I had to put them on hold to do my job. Thank you for the timely fix of my issue.

The POS system is very user friendly and I have always had very successful and polite customer service. I do struggle with the customer account program on the system. I have had to call a number of times to correct errors. I would love to see a it updated, especially in the payment fields as well as record keeping Thank you Jenafer Misuraca

We may have waited on the phone to talk to a Tech but we got help every time we called. If the fix was not quite what we needed, the Tech didn't quit till they got it right. AccuPos listened to our programing suggestions and on a number of items they implemented the change. All in all - very happy and we will refer people to AccuPos. Thank you

Very helpful & friendly getting things set up. We did run into a few snags in this process but the IT people were very helpful!

Call in the morning - gets crowded in the afternoon and evening. Excellent follow up , giving me exactly what I needed.

I wasn't so sure the person I talked with knew as much about the AccuPOS system as one might think. I asked him a couple of questions about reports and before looking into it further, he automatically said "I don't think so," and I felt like I had to push him to look further. Ultimately, we did find the reports I was looking for. Maybe should change immediate reaction to a more proactive mood.

I appreciate how helpful and courteous the tech side is when we call with an issue even on weekends.

The support guy was pleasant to talk to and resolved my printer problem in a timely manner.