Accredo Health Group, Inc.Reviews of accredo.com

Horrible experience with Accredo and Express Scripts. I went through a three-month back and forth with them regarding a prescription that I desperately needed. Lost paperwork, oh we need more paperwork, oh we lost that paperwork. I would calk every day to check status and got a different answer every single time. It was inly when I threatened legal recourse that I was transferred to a “specialist” who did little to resolve the issue. I finally became so exasperated I switched to a different specialty pharmacy (thankfully my insurance allowed it). As soon as I cancelled the script with Accredo, magically my prescription was ready to ship. Nope. I walked away bedore it got any worse. Evil company. How many people have to gey more sick or die before anyone pays attention?

I changed insurance provider to get away from Accredo. These people are horrible!!!!

The 1 star is for a manager I spoke to after calling 11 times who finally sent my meds. I have no choice but to use this pharmacy and it’s complete torture. This place has actually traumatized me. If I could afford it I’d get better insurance just to escape this terrible situation. The absolute worst company I’ve dealt with in my 39 years of life.

Absolute, most incompetent pharmacy I have ever dealt with. My son is on specialty medication and due to our insurance we are forced to use Accredo. The teams at this pharmacy have no empathy and provide zero help. Pharmacists there are useless.

Accredo is hands down the worst medical group I have ever dealt with but unfortunately due to insurance reason I have had to deal with their incompetencies for years. Their lack of communication between me and my doctor, messing up my insurance, not shipping my meds on time, etc. I could go on and on. Thankful to be done with them and hope to never go back

This is the absolute worst pharmacy ever! ! ! My doctor sent in my prescription on Nov 4 today is Dec 10 and no one can tell me where my medicine is and when I will receive it. I've lost 15 lbs from the run around I've been getting AND STILL NO MEDICINE! ! ! Glad it's not heart medicine needed - I would be dead waiting on Accredo! Horrible company ! ! !

This company is terrible. Only giving one star because zero isn’t available. Customer service is awful. Spent 10 hours on the phone and got nothing done. Max frustration

What has gone right with this company? Exactly nothing. For over a year now, I have spent countless hours(I should send them a bill for stupidity) on the phone with them trying to get my prescription. I have recorded every conversation. They consistently lie about what they are going to do, and do not have one competent person working there. If it were not for my lack of choices, or anyone else's lack of choices, i am sure they would be closed. Stay away if you can unless you love dealing with people who have no clue what they are doing.