Accredo Health Group, Inc.Reviews of accredo.com

They will set a schedule date for medicine you depend on and then flake out. Meanwhile, you might be dying. Inefficient and dangerous group.

Called for the first time after seeing the medication required was APPROVED by the insurance company. Gretchen was Extremely rude and should NOT be taking calls from Cancer patients. Absolutely disgusting tone used.

Horrible experience trying to fill my medication. Incompetence on top of incompetence. This company should be shut down. They keep promising to ship my medication but never do. They are placing people’s health at risk and need to be investigated for malpractice.

They are the worst pharmacy I have ever delt with ever. I have had 3 instances where they have had bad customer communication. Shipments are not delivered on time and I received no communication from them via phone, email nor app notifications. I have missed 3 timely medications which is affecting my health. I do not recommend.

I have never had to use Accredo until this year. Due the the gel shots my orthopedic recommended Imhave now been waiting a month with no clearer explanation. I get automated calls and then someone says oh yes, we can start process but when I ask how much my portion will be they say we can’t tell you until it ships. Hmmmm, I don’t think so. At this point I’m willing to live with the pain and wait to replace the darn thing before I get an outrageously expensive bill.

Waiting for RA medicine that was originally sent in 4/23 and Accredo somehow moved the date to 5/2 and now 5/13 still not filled. Same message in account that waiting for pharmacist. Calling every day for update with no assistance---how can you run a business like this?

Pamela kept me on the phone for almost a Half an hour just to verify I needed my medication, she could barely speak properly let alone spell the information, she obviously didn’t know what she was doing and was quite nasty about trying to get it done. This pharmacy has been from hell from the first time my dr ordered from them, if I didn't need this medicine on a schedule I would definitely switch from them. It’s total incompetence every damn time they call,

I've had over a dozen bad experiences with Accredo, and the last one has been one of the worst. Called in on 3/15 to order my refill prescriptions. Had 3 days on hand. On 3/17 they never arrived. Called Accredo and they apparently shipped them to a wrong address. They refused to ship out replacements and stated that they needed to pull the call logs and it would take up to 24hrs to do so and review. They said they would call me back with next steps. 5 days went by and I never heard back from them. I then called them back. Spoke with a very nice person and they shared that they never pulled the call logs to review. However she said she could get a 30day shipment out. I Shared that I never order a 30day and the standard order for my years of ordering with Accredo was 90day. She placed me on hold for 5min and came back stating that I was correct. She had to resubmit the order for 90days and that would take 24 - 48hours to process and they would TXT or Call me with next steps on delivery. 7 days have gone by and nothing. Called them again today and they claimed that they never shipped the order. I've now been completely without drugs for 2 weeks, and have been experiencing health issues since. Although this is one recent issue, over the last 5yrs that my health insurance company requires me to use Accredo for my specialty drug, there has been nearly a dozen similar experiences. I would consider Accredo to be one of the worst company's I've worked with in my career.