Accredo Health Group, Inc.Reviews of accredo.com

If there were less stars, that's what I would've given. The other reviews and summaries are not wrong. Hours upon hours spent on the phone with them, promises made, never happened. The automated system is unhelpful, they do blame the Dr.'s office, they ask "have you missed a dose or at risk of missing?" When you answer "yes," they respond with "would you like to speak with a pharmacist?" You will never speak to a pharmacist and there's nothing to be done except just send the medication. My insurance company selected Accredo for me. POOR experience.

If I cold give 0 stars I would they are the worst company ever they give you the run around blame everyone else that they are waiting on them have crazy review processes before meds can be sent out and them when you finally do get the meds right their system glitches and you have to start right back over. If you had a transplant or can't go without treatment don't get insurance that requires accredo they are the worst and you will end up in the ER.

When calling in it’s a 45 minute wait time or longer. This is my second time in 10 days on hold for this long. They have Difficulty running payments and getting refills. I cannot understand how this is acceptable. I’ve read the other reviews. How are they still in business?

Terrible service. Customer service does not know how to do their job. Poor management.

They waited until the day before I needed my meds to tell me that I needed another prior authorization. Could be a deadly mistake. 0/5 stars

Would give negative 10 stars if possible. These people are aggressively disorganized. I am now missing doses of two medications because they are utterly incompetent.

There are a bunch of incompetent, rude idiots and I am in a flair because they can’t get their heads out of their butt even my doctor hates them Avoid this company at all costs. I might actually sue because they’re killing my health.

Would give 0 stars if possible. Absolute worst pharmacy EVER. Every single month have issues with my chemo meds. Between them not sending it, canceling the order, forgetting to send it. This time they blamed the weather. Last time they said that my insurance was rejecting it which was also a lie. There’s a class action lawsuit against this company and I strongly suggest anyone dealing with similar issues join into the class action lawsuit. Just google it you’ll find it no problem.