Anna C.
Very frustrating experience when I…
Very frustrating experience when I received my printed materials with the Access Event Solutions logo printed on the back.

ACCESS event solutions, a trusted leader in event credentials, is revolutionizing the live events industry by providing advanced credential systems that solve modern security concerns. Founded in 2002 as a manufacturing and design firm specializing in back stage passes, ACCESS has evolved into the industry leader providing smart badges, tickets, vouchers, wristbands as well as integrated software solutions with RFID technology. Let us help you enhance your attendee tracking, access control and overall event security.
Access Event Solutions (accesseventsolutions.com) has 197 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Anna C.
Very frustrating experience when I received my printed materials with the Access Event Solutions logo printed on the back.
Boston Music S.
Asked for quote and never got one, they told me I'd have one by the "EOD on Monday" and all I got was this survey so 1 star it is.
Sarah
Not only did it take over a week to hear back from anyone at Access initially, it took days at a time for them to respond to us again. It was explicitly stated at least 5 times before placing our order that we needed colored dots on the bottom of the back of each badge. The colors were different for each person. I had sent the list to be merged that included the colored dot assignments. You completely ignored me every time I stated this, even when I asked if you had any questions. When it became so close to our deadline that we had no choice but to say "Approved," we trusted that you understood our needs. You obviously did not care. We should receive at least 50% off this entire order. You not fulfilling what we asked for caused us hours of work onsite. The entire process was so frustrating. To open our badges onsite seeing they were wrong, it was so disappointing.
Response from Access Event SolutionsAug 4, 2023
Hi Sarah, I'm just seeing this for the first time. Trust Pilot is new to us however we carry an excellent rating with over 200 reviews. Yours is our worst and I'm sorry we've missed your expectations. I'd like to learn more so that we can help make this right for you. please contact me directly at [email protected].