AcastReviews of acast.com

Don't answer queries of pay invoices. Customer service is not existent.

Let support and save the world

Extremely intuitive website, easy to use, everything always works perfectly. I've only been posting for a couple months but I'm very happy with the whole process and experience.

So easy to use. Robust analytics. Tools that help the whole podcast process from upload to marketing.

Completely satisfied with ACAST. I've been trying to start a podcast for more than I can remember, and since launching my culture and arts news podcast (G-Culture Noticias) it's all a breeze. With Acast you upload your audio and immediately its uploaded to all major platforms (Spotify, Amazon Music, iHeartRadio, Apple Podcast, and many more... after some configuration but can be done in a couple of hours for no expert, just followin Acast's guidelines). I'm still no podcast legend but in a little bit more than 2 months I've got more than 500 plays from 12 different countries (you can follow up on listeners and episode ranking, and more stats in a very clean and simple way). Hope I can keep on growing and I am still aiming on taking advantage of it's revenue system, but that can be done hopefully the near future. Until now, Acast is doing a great job!

I have a small pod. I release 4 pods every year and have appr. 120 listners. But it gets bigger. An index for small pods would be great.

Acast has unfortunately become one of the worst platforms for podcasters when it comes to being paid and the customer service. This is now the second time I’ve had issues getting paid. I completely understand that mistakes or technical problems can happen, that’s not the issue. The problem is the lack of communication from Acast’s support team. Whenever I try to reach out via chat or email (both customer service and finance), I’m simply ignored. On one occasion, I waited over three weeks for a reply. This time, I still haven’t received ANY response at all. Basic customer service should mean acknowledging someone's message, confirming that the case is being looked into, and providing an update, but Acast does none of that. I’ve been with Acast for three years, and I’m genuinely disappointed to see how much their creator support has declined. It used to be great, but since the past year, it’s become way worse. Please pay my invoice and reply to my emails or messages.

"We can't help you advertise because we don't accept music..." My content wasn't music.