ACAMSReviews of acams.org

This is my continuation of the story for the people who still consider whether it is worth applying for the membership and courses at this institution. As soon as I submitted negative review on TrustPilot the representative contacted me via email through which initial discussion regarding the issue started. The answer has been general (i.e., forwarded my issue) and after couple of days, on 13/02/2024, i receive, first, confirmation that i have been registered for re-take exam, then i receive second email with info that my case has been closed and only after that i receive again general message from representative (Paola S.) stating that: - They assure me that their study materials cover and prepare for the Exam; - They conduct regular quality checks of exams; - Training materials provide the knowledge needed to prepare for the examination; - In order to maintain the integrity of their exams and exam security, they cannot share copies of the exam. And e-mail also stated that they also registered me for a re-take exam. So my concerns haven't been taken into the account properly. As a result i asked additional questions, such as: - Why my case was closed without confirmation with me? - I provided some evidence (screenshots from materials) confirming my statement that Study Guide has mistakes and misleading information; Also mentioned, as evidence, some examples from the provided Handbook (which states that Study Guide is main reference material and content source for preparing for the rigors of the examination) where there are examination themes/questions not covered in study guides and asking to specify pages to that questions if they assure that their study materials cover and prepare for the exam. - Also asked whether they have some certification accreditation by third party or authority that would prove compliance with best practices and standards (at least ISO standards). - And also again asked to get detailed information on the exam because every person willing to start the course agreed on Non-Disclosure obligation, so there should not be the problem. - And also asked where are the guarantees that after accepting the re-take there will not be such issues again? I am still waiting for the answer since 13/02/2024 and have been sending kind reminders several times, still no answer. I also tried to call today on 21/02/2024 to their branch in Paris during their working time and i received answer from answerphone that the "The offices are closed and please try to call normal working time from Monday to Friday from 9 AM till 5 PM.". All facts (ignoring the claims, closed offices, no-refund policy, non-compliance between their statements and study materials, possible absence of any kind of accreditation (like CPD or ISO) of their courses by third parties or respective authorities) indicates, from my point of view, unfair, deceptive, fraudulent and unethical business practice. I also wrote about that kind of negative business practice to one of the COO, hope that this will help. Considering to write report/claim to respective Bureau of Consumer Protection. Will be updating on the results.

Their Support ignored 5 of my consecutive support requests. I paid over 3500 USD in fees for a conference, membership, recertification, and a live workshop after the conference. Having paid so much money, I am still not able to watch Recorded Webinars from their library - it keeps asking me to pay 345 USD for a 1-year membership, which I paid 2 months ago. Make no mistake - they are deliberetly ignoring my support tickets and close them immediately after opening without providing ANY reply. Today I will send the 6th support request in a row hoping for them to respond and solve the issue, so I can study.

Hi There , I took up ACAMS exams after getting training from an institute instructor and he said he prepares questions his input is taken into consideration when preparing exams questions.. Just to be clear I appeared for exams with the material provided by institutions and also studied from ACAMS online registration portal after submitting fees unfortunately the questionnaire that appeared in exams was so u relevant to what I studied from the materials and ACAMS online platform .. they were all advanced level questions when I was appearing for initial basic start of ACAMS .. if they make it this difficult then no one will have the courage to retake the ACAMS exams ever .. we know and have understood how ACAMS works by studying materials and nothing comes in your exams what you actually prepared for .. very sad but true .. and I can't afford to pay again Somuch to re apply same fees for retaking the exams .. please advise if there has been a change in anything .. I request ACAMS to please advise and consider my requests and recheck the questions that was provided to me on my exam day

The clue is in the name, just get the S to the start. You need to pay hundreds of £s to keep your certification "valid" - imagine losing your degree if you didn't pay a few hundred every year. The training materials are nice, mostly your basic stuff that would be covered by any bank, but the exam is awful. Poorly worded questions designed to trip you up and bad grammar. The questions are also not those covered in any practice simulations. Also had one about red flags where all the answers were red flags and I had to choose two (7+ years experience). Its a joke but nobody will say it, I passed it, not paying for renewal though. Just a tick box on the CV.

I took the entry level course from ACAMS and attempted to take the exam a few months ago. I was surprised that most of the questions covered were not on any of the study materials provided. When I contacted customer service they insisted that everything was provided and to try again. Second attempt had the same issue. Not only did they have material not covered, but they worded questions to trick/decieve the test taker instead of testing them on the knoweldge of the material. I ended up wasting over six months of my life on this but don't worry, ACAMS got their $2000 plus in fees, courses, exams retakes and will continue to hustle money out of people in the industry. Heed others warnings about this company and stay far away.

My wife took this test twice, the first time getting a 61, but then the second time, at the end of the test, the results stated she got 75 right (the passing grade) but that she failed??? This is definitely a scam and we will be reporting ACAMs to the Better Business Bureau as this is fraud.

The attitude of ACAMS towards its members is such a shame. I'm deeply dissatisfied that having paid a significant amount for the most expensive course, having spent hundreds of hours learning and having successfully passed the CAMS exam in 2018, I am currently not considered a graduate on the list on the website (despite the fact that I formally graduated) because I decided not to waste money on annual membership. It's the same as graduating from Harvard and being disqualified for not paying for its alumni Sunday club.

ACAMS test is the scam itself. I had to pay for over $2,000 initially just to sign up for materials (edition 6) eventhough I have edition 5 study book already. After studied for 3 month and took the test, I got 72 score (75 is the passing score). Paid another $320 for exam retake, I got 71 on the second exam. However it was the completely different exam with different questions and different topic. I called ACAMS and they told me there's nothing I can do except taking the exam again. I took the exam for the third time with $320 paid to ACAMS and got 73 after studied for six month. Got another completely different exam with different questions and different topic that I have never seen. When I called the customer service, they said I can't take the questions that I got wrong nor can I take the same exam with same question. I got to take the exam again and pay them another $320. Why would I take the same 6th edition exam over and over again with completely different questions? ACAMS just wants to get your money and let you fail the exam over and over again! They are extremely rude during the exam when asking for bathroom break also. They will terminate the exam if you asked again.t to pay another $320 to take it aga.