Absolute DigitizingReviews of absolutedigitizing.com

Quick turnaround time. Requested a few minor edits after my test stitch and it stitched out perfectly!

I’ve been working with Absolute Digitizing team for a while now, and I couldn't be more pleased with the results. Their digitizing work is top-tier, but what really sets them apart is their commitment to getting the details exactly right. The turnaround time is very reasonable, and they never sacrifice quality for speed. One of the best things about working with them is their flexibility; if there is ever a small adjustment or change I need, they are more than happy to help and make sure the final product is perfect. A special thanks to David, who has been wonderful in assisting me throughout the process, and Mike, who has also been a huge help. If you’re looking for a reliable, professional digitizing service that truly cares about the customer's vision, I highly recommend them!

I have only had a couple of files digitized, but they've both come out perfect. It's nice to FINALLY find a great digitizing service!!!!

YALL ARE AMAZING! THEY ALWAYS GET EVERYTHING RIGHT AND WILL TAKE THEIR TIME TO MAKE SURE EVERYTHING IS PERFECT! WONT USE ANYONE ELSE :)

This was my first time ordering a digitized pattern from this company. I had spent hours trying to create my own pattern, and I was losing my mind! David was very helpful, and everything went smoothly! The job was delivered quickly ( within 2 days- start to finish). I did not need any tweaks or adjustments, but I feel confident that had I needed them, David would have delivered. The stitch out was beautiful. Thank you! I will be back!

I'm adding to Trustpilot the reply I made to the owner in the Google reviews. We stand by our review. After spending $217.50 on digitizing, not a single file delivered to us was truly usable for production. We had to send all of the designs to other digitizers to have them redone properly. It is also not correct to say that this process lasted two months. Since we started working together, approximately one month had passed, not two months. During that time, we did five projects: the first two were not viable and we were not clearly warned; then some lettering that also turned out not to be viable; then a letter A where the foam would not close properly in the lower part of the legs; and finally another design that was also not usable for production. None of the designs respected something as basic as symmetry, even though we clearly stated this from the beginning. Yes, many edits were made, but that was not the real issue. The problem is that those edits never fixed the core design problems. Instead of properly correcting what was already wrong from the start, changes kept being made on files that were still flawed at the base. After the first problems, we explicitly asked to be told in future jobs if something was not technically feasible before digitizing it. We were told that would be done, but it was not. In the last job, we asked for one specific modification to a previous design and clearly stated that we would pay for that change. Instead, the whole logo was digitized again and we were charged as if it were a separate full job. Despite all the previous problems, we still ended up paying for that last work. We also have all conversations saved by email, and they show that many of our instructions were not properly followed. At one point, we were even told it was better to explain things in just two lines, which gave us the impression that our detailed instructions were not being fully read. They also tried to blame our embroidery machine, but after we sent videos showing it was in perfect working condition, that claim was dropped. We are attaching a few supporting photos showing real machine issues, thread nesting, execution problems, and files that could not be properly used in production. Other digitizers later corrected the vector, balanced the designs properly, and gave us a much better result for less money. Based on our experience, we stand by our review and do not recommend this service.

I have used AD for 2 years for all of my digitizing needs. They are efficient and affordable. The end results are wonderful. They make my company run smooth and my customers happy.

The first 2 images I had digitized work perfect. And communication was great.