A BriggsReviews of abriggs.com

Expensive service, but got the visa in a quick time frame. Only issue was that there was trouble with the application, and although I called and left a VM for them, no one responded to my questions. That was very concering to not get a response after giving away my credit card information.

With A Briggs, I found the process of obtaining a visa to get into India a bit confusing and in fact stressful. Also I have since been told that there are less expensive passport/visa companies. In the future I will try another company.

I have used A Briggs for nearly 10 years to get China Visas The service until 12 months ago was OUTSTANDING now its good. Main reason is the seeming disconnect between the physical location in DC where Visa is actually processed and the remote field offices (contractors?) who handle the actual dialog. As what I feel is a typical business person I am often meetings or unable to check E mail , so when an urgent issue arises sending me an e mail is NOT the solution. In the past they called me or sent a text so I know there was an issue. last time an urgent issue came up and it was 6 hours before I could check mail Almost too late to do anything. I will still used them but will look for other service where they dont cut corners by NOT having people in DC who handle the whole case

I would probably recommend A. Briggs (especially over dealing with embassies directly), but I would caution that if your email doesn't receive a response, you should follow up ASAP. I put in a rush order and received some materials by email after shipping the rest, and when I forwarded them, they were ignored for two days, by which point it was too late to proceed. I would have thought my order was already in the queue and the agent would be on the lookout for the final materials.

-Requested items that were not stated as required on there web site - Requested items that we already sent in and they had in their San Francisco representative’s office.

I felt that the online application and other necessary information was very easy to fill out and the instructions were easy to follow. I did however feel that the date on the fed ex label's were short. I wondered why there wasn't more time to get it mailed out. I'm not talking about a long long time but maybe another week or so. I know my sister was charged another 25.00 or so for another label to get you information that was not listed on the application of things needed to be sent to you. I felt like that was not right. My son was here for a visit from Chine so we could get the information that you said you needed after the fact. If he wasn't here it would've been a real headache to get from him.

This was my first time applying for a Visa and I was very nervous. This was for China. The information was a bit confusing. I loved using Briggs to help me walk through the steps. The first time I called the guy explained the steps and was helpful. Then a couple days later I started filling out the application. I had an issue and called. i had to leave a message. as no one answered. I tried later and again left a message. No return called and about 4-5 hours later I tried again and got someone. She was great. She also assured me that if anything was amiss they would call me and help me get whatever would be needed. That helped so much to know they would be there. I never did get a call back on the two messages I left. I did get my Visa in about 6 days. YEAH!!!

I was pleased that I got my visa, but it took five days for me to get the supposedly overnighted Fed Ex package, a service I had paid for. I was told on Monday that it would arrive by Tuesday, and it didn't arrive until Friday. When I called, I was told it was a "problem with the shipper." I feel that I should have been refunded the Fed Ex return fee, and that Briggs should keep a closer eye on the shipping process.