Ellen
competent, professional, efficient
Briggs staff knew their job, were very helpful and informative and answered questions quickly and directly. They also kept me fully informed at regular intervals of the progress of my request. They even kept someone in the office to help in the middle of an ice storm, who called me back even though they had a line of people waiting on the phone. I received materials late from my host, but Briggs facilitated the process and made it possible to complete the transaction in time for my scheduled take off.