United States Postal Service (USPS)Reviews of about.usps.com

Worst experience ever from USPS Sequim WA branch. Not only was I spoken to like a child, but when I was trying to explain my situation to Cindy Bryant (Postmaster), she kept cutting me off , and her co worker was laughing at me in the background. She was terribly condescending and rude! She kept interrupting me saying Maam maam, whenever I tried to talk like she had no time for me! All I wanted was to show her photos of evidence, and she refused to see the photos and did not care one bit. Absolutely shocking behavior! Unacceptable behavior from a POSTMASTER no less!!!

Always having delays with my packages. I never have this problem with UPS or Amazon.

My neighborhood has traditional curbside mailboxes on posts in front of each house. Recently, our mail carrier has refused to deliver mail if a vehicle is parked on the public street too close to the mailbox — even when the mailbox itself isn’t blocked. How are residents supposed to control parking on a public street? It seems unreasonable to deny mail delivery over something homeowners often have no ability to prevent. Policies should reflect common-sense realities, and this one does not.

It can't be that an international package from Georgia is transported to Florida, then to South Carolina, back to Florida, and finally to New York, and I'm supposed to pay over $100 for it. I wonder if it will now be sent to California or via Puerto Rico (that's happened before). Apparently, the saying "it can always get worse" is true here.

For some reason the USPO in their infinite wisdom sent my package from the local distribution center to a city about 100 miles away. Hard not to want this privatized.

There so stupid. I saw the mail lady pull up to my neighbor house and delivered there package late night I assume it be mines since it said I should get it by 6:35pm and it was well that time but I guess not. Instead they delayed my package for 2 days which is stupid. Your already at my house why couldn't you just give me my package then? it would make more sense instead you delay it for 2 days. Oh and she circled the neighborhood 3 time probably was tryijg find my house tjen decided to give up because she probably cant seem to read my number on my street address or don't know how to use a gps to find it so decided to delay my package for someone else. 🤦🏻

I would give the USPS less than one star if that were possible. Here’s why: far too often, the job simply isn’t being done properly. When delivery is delayed or stopped, it’s labeled a “natural disaster,” yet USPS commercials proudly show carriers delivering mail through blizzards, rain, sleet, and extreme conditions. That message does not match what I personally witness. I regularly watch my mail carrier pull up to my home and never exit the vehicle. If an item fits in the mailbox—regardless of condition or whether it belongs there—that’s where it goes. Proper delivery effort seems to be an afterthought. Additionally, I am personally aware of a post office where both a postmaster and an employee are knowingly leaving early while others clock out for them. These are serious issues that point to a lack of accountability and oversight. At this point, the USPS no longer feels like a reliable service. It feels like a system that continues to operate without enforcing basic standards, while the public is led to believe the work is being done as advertised. I strongly believe it’s time to rethink how mail services are handled and consider alternative delivery methods that actually meet performance and accountability expectations.

If I had to explain usps as an animal,it would be a donkey,horrible service,blountville to post office is terrible,rude and ignorant staff,not willing to help and was too lazy to properly look for my package,never called me back and returned packages multiple times for no reason other that mistakenly put into outgoing mail because they didn’t pay attention so now I have to wait another two weeks on something that should have been here a week ago.The tracking is awful and unreliable and I would not send anything through this horrible company and I would not recommend.I order a lot of items.Horrendous experience using usps!!!!!!