Mithun chakravarthy R.
Abodemoney
For Two years you have nothing but messed my property tax filing experience. Never again never with you.
Response from Abode MoneySep 2, 2026
Hello Mithun, My name is Noah, and I’m an Operations Manager at Abode Money. Thank you for taking the time to share your experience. I understand your frustration, and I’d like to provide some additional context about what happened with your account. In 2025, we partnered with a local property tax professional to handle your appeal. At the time, we brought in outside experts to help us manage a high volume of appeals while ensuring each homeowner received the attention they deserved. Unfortunately, the agent assigned to your case failed to attend your hearing. That was completely unacceptable and fell well short of the standard we expect for our customers. Once we learned what had happened, we immediately ended our relationship with that agent. We also took the experience seriously as a company. It reinforced how important direct accountability is when someone trusts us with their home, which is why we no longer rely on outside partners to file appeals on our behalf. After learning what happened, I personally issued full refunds for your property and offered to handle any appeals the following year at no cost, which you accepted. A few months later, you added a second property to your account and contacted our team for help filing a homestead exemption, which we were happy to assist with. Because appeals had been set up for both properties in your account, we also submitted Agent Authorization forms allowing us to represent you for those appeals. You later let us know that you had already engaged another company for the second property and did not want Abode Money representing you there. I understand why seeing our authorization form submitted after you had made other arrangements was frustrating, and I’m sorry for the confusion that caused. At that point, you asked us to cancel our representation for both properties, and we honored that request. As a result, Abode Money did not file an appeal for either property this year. I sincerely regret what happened with your 2025 appeal. We took responsibility for that mistake, refunded you in full, and made meaningful changes to our process as a result. While we did not ultimately handle your appeals this year at your request, I’m sorry that your overall experience with us left you disappointed. Best wishes, Noah Operations Manager Abode Money