A Better BidReviews of abetter.bid

Oh God no, The worst vehicle buying experience of my life I purchased a vehicle through A Better Bid and the entire experience has been extremely stressful. The truck I received was not as advertised and when I tried to follow their buyback/refund process, the company repeatedly refused to send the refund before pickup. I have documentation of dozens of emails asking for standard proof of payment (FedWire trace or IMAD number) before I release my property. Instead, they continued to demand that I sign away my rights and release the vehicle first with no verified payment. I was told many conflicting things over several days, and the refund process kept changing. At this point I have had to involve my state Attorney General’s Consumer Protection Division for assistance because I could not get clear or consistent answers from their team. This has been an exhausting process and I would strongly recommend anyone reading this to research very carefully before using this company. Edit one: is this before or after Ms Eves response of Hello! The management reviewed your case once again. You can skip signing the agreement. However, the vehicle must be delivered to the location first and the yard must confirm the vehicle is received and is in the same condition. After having a confirmation, we can initiate wire transfer. Eve A Better Bid? Thank you for your response. However, your own statement confirms that you are conditioning a refund on surrender of property before payment is issued or verified. That practice directly contradicts standard consumer protection and refund procedures required under U.S. commerce and contract law. This matter remains under active review with the Missouri Attorney General’s Consumer Protection Division. Have a great day Respectfully.

The pictures in the auction are not clear nor precise. I just bought a truck and from the fir impression the truck in the pictures looked good without damage but when I received the truck I could realize that the truck has body damages and dents all around something that wasn't shown in the pictures. This company should to take more precise and accurate pictures specially from the damages of the car and also express in the characteristics if there's something wrong with the vehicle like if the a/c or heater are working or not, if has the engine light on or any other lights on on the dashboard, if windows and sunroof is working, etc, etc I other words notify the customer all the things that are impossible to know with just some pictures which aren't even clear to sight. Talking about the customer service, was awesome they always help me answering all my questions on manner and time.

Found a vechicle I wanted to bid on.It said I had to give a refundable $400 deposit. I gave them the deposit but when I went to bid it showed the fees they were going to charge on a $275 vechicle was almost $1,000 on top of my bid. I didn't bid and went to request a refund of my deposit. It said I had to agree to their terms to complete the refund. Reading it it sounded like they were going to charge me $249 in fees to get my refund. I didn't agree to that and started a dispute with my credit card.

This website is a scam and there is no one to speak to from the company. Ridiculous.

I purchased a car through their platform, which was listed with a clean title via a Copart auction. The listing stated that the winning bidder would receive California Clean Title or Clear Title transferable documents. The car runs perfectly and has no damage — it does not meet the criteria of a junk vehicle by any reasonable standard. However, A Better Bid — acting as the broker — processed the transaction and unilaterally changed the title status to "junk" with the California DMV. This designation was not clearly disclosed prior to the purchase. When I contacted them, I was told that this is “what they do” and that it was supposedly stated on the vehicle page. I reviewed the listing thoroughly; there was no clear indication that they would brand the vehicle as junk. Now I am left with the burden of trying to revive the title through a costly and time-consuming salvage process — all for a car that is in excellent working condition. This practice appears deceptive and has serious implications for resale, registration, and insurance. If a clean or clear title is important to you, I strongly urge you to look elsewhere. Transparency is critical in these transactions, and I did not receive it here.

Beware! A better bid has falsely advertised a car by selling it as a clean title when, in fact, it was a salvage title. I had brought it to their attention thinking maybe it was just an honest mistake and I can get a quick, easy refund. I provided pics of the screenshot showing that they listed the title as clean and the title itself where it is listed as salvaged. First I spoke with Olivia who became argumentative with me and had advised me to take it up with motor vehicles. It is clearly not the DMV’s problem since they did not sell me no car. After going through my emails I found that I had previously dealt with Eve. When I advised her that I'll be taking them to small claims court, she responded by saying they will buy the car back and that would be the way I would retrieve my “refund.” I agreed. I can’t do anything with this car and wanted my money back. I waited for about a week for them to pick up the vehicle from the body shop. I contacted Eve again and told her that its building up storage fees as it is sitting on the premises of a body shop that doesn't belong to me.Eve had advised me that if I can arrange for it to be towed back and provide them an invoice on they would reimburse me. There for I set up the tow and got storage invoice and forward them to her. I was immediately called by Olivia who stated ABB she will not pay any storage or towing fees. After explaining that Eve agreed to this she became argumentative and belligerent, stating “You will get nothing” and hung up. They are unprofessional and falsely advertising vehicles. Their in ability to take responsibility for their mistakes is unethical. The fact that they cannot communicate with in the company reflects their incompetence. Be aware that you may not get what is actually listed on the site.

I think a lot of these reviews are fake. I recently looked into buying salvage cars through a better bid. I had one in mind and signed up for their annual membership for 50 bucks. It was only until after I signed up with the membership that in the car posting it said export only. Not even five minutes later I reached out to their customer support to ask for a refund as this was extremely misleading. I explained my situation and what happened and they basically told me tough loss and it’s our policy. If you are going to buy a car through a broker go through auto bid master, they are the same price even though their membership cost more. The overall rates they charge come to about the same price as a better bid. Terrible, terrible terrible just seems like they’re all in it for the money and not worried about helping you get your title transferred and aren’t willing to help a customers out with a simple mistake

AbetterBid is an absolute scam. I placed a bid on a vehicle, and the “export only” condition was not disclosed in the disclaimer before bidding. Stay away!!!!