Mr Andrew Peter T.
I recently have come back from a 10 day cruise to Antarctica.
I recently have come back from an Antarctic cruise with Abercrombie and Kent. This consisted of a short stay in Buenos Aries and Ushuaia, along with a ten day cruise on board Le Lyrial, operated by Ponant. I can’t speak highly enough of the whole team. From the moment you step off the plane, you know you’re being taken care of from people who really want to provide the best possible customer experience. The expedition team are experts in their field, providing amazing insights on the ecology, history and geology of the White Continent. This helps bring to life the on-shore experiences and provides real-world context. Utilising the very best hotels, cruise ships and providing first rate customer service, I’ll definitely use Abercrombie and Kent again for my next luxury holiday. I would specifically like to call out Suzanna, Marco, Paul and the team of naturalists and academics that made the trip truly unique. A once in a lifetime experience! Thank you!
Response from Abercrombie & KentJan 7, 2022
Dear Mr Tang, Thank you for providing us with your lovely feedback, following your recent Antarctic Cruise and stay in Argentina. Feedback is very important to us at Abercrombie & Kent and we really do appreciate it when our valued clients take the time to let us know that the customer service we pride ourselves on is reflected in all aspects of the booking. I will ensure your comments are passed across to the relevant teams so we can give credit to all those concerned. I would like to thank you for choosing Abercrombie & Kent on this occasion and i do hope that we can assist you with your future adventures. With warm regards Emma Pugh Client Relations Manager Abercrombie & Kent - Uk & Ireland