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If I could give zero stars I would
If I could give zero stars I would. I ordered a bouquet costing over £100 for my mother‘s 80th birthday, and had it sent to Canada. It was meant to arrive the day before her birthday. I also provided a local contact number. The flowers never arrived, and no one called the local contact number. I didn’t get an email or any communication – nothing at all. I have contacted abc Flora to try to resolve this but whatever the outcome nothing can change the fact that the flowers never arrived on the day itself. This was an extremely important birthday and we are all very upset that the flowers never arrived. I just cannot comprehend how any business can provide this level of service. It shows a complete disrespect for the customer. I will never ever order from them again.
Response from abcFlora International Flower DeliveryMar 19, 2022
Dear customer - as advised on the email sent you we have provided with full refund while we start an investigation, be sure a compensation will be granted. We have sent you emails with no response from your side, please check you SPAM/JUNK folder. Thanks and sorry for any inconvenience.


