ABCCANOPY Reviews | Read Customer Reviews of abccanopy.com

ABCCANOPY Reviews | Read Customer Reviews of abccanopy.com

ABCCANOPY reviews

227 approved reviews, newest moderated first

Elena K.
Oct 7, 2025
Reliable company
Reliable company, fast and secure shipping, responsive to customizations and great customer service
Response from ABCCANOPYOct 20, 2025
Thank you so much for your kind words! We truly appreciate your support!
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Brandon
Oct 3, 2025
High Quality Canopy
Fast Shipping, and high quality canopy (10' x 10' S1 Commercial). Well designed. My family has one for camping, and it has held up to some pretty significant rain/storms. Out Cub Scout Pack and Boy Scout Troop also have a couple of them, and they are perfect for outings.
Response from ABCCANOPYOct 20, 2025
Thank you so much for your fantastic review! It’s great to know our design is standing up to the elements and helping you all enjoy your adventures!
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JoAnn
Oct 2, 2025
The replacement canopy was perfect!
The replacement canopy was perfect! The sizing was exactly as described. Shipping was super fast also. The only thing that was a little off is the color. We wanted beige and the canopy we received was more yellowish. It still looks great though!
Response from ABCCANOPYOct 20, 2025
Thank you so much for your kind review! We appreciate your note about the color — we’ll pass this feedback to our team to help improve future color matching. So glad it still looks great!
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Ron P.
Oct 2, 2025
Prompt, but unclear communication
Once we actually placed our order, it was received in a timely manner. Gave 4 stars instead of 5 only because it took several emails to get a straight answer to our question. The communication was relatively prompt, just the responses were a bit unclear.
Response from ABCCANOPYOct 20, 2025
Thank you for your feedback! We’ll work on making our responses clearer and more straightforward — your comments help us improve!
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Melissa H.
Sep 29, 2025
Love ABC canopy
Love ABC canopy. Excellent customer service is difficult to find these days. ABC canopy has always been quick to address any concerns or issues I’ve had with orders. I have purchased at least three tents from them over the years. Their products continue to be great quality and have lasted for many Tailgate seasons.
Response from ABCCANOPYOct 20, 2025
Thank you so much for your continued support and kind words! It means a lot to us that you’ve trusted ABC Canopy again and again — we’ll keep working hard to deliver the same great quality and service you expect!
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Gregory W.
Sep 16, 2025
Make sure you contact the seller as to …
Make sure you contact the seller as to what you actually need. Universal does not mean "UNIVERSAL". Their descriptions need to be a little more defined as to what you are getting. Terrible customer service.
Response from ABCCANOPYSep 22, 2025
We’re sorry for the confusion with the product description and the frustration it caused. Your feedback on making the details clearer is very helpful, and we’ll work on improving this. Thank you for sharing your experience.
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sandra L.
Sep 12, 2025
Watch out! DON’T waste your money!
Wrong color sent. They replaced it with the correct color. BUT….then I get a bill for $16 from UPS for shipping. WTF? Never buy from again.
Response from ABCCANOPYSep 16, 2025
We’re sorry for the frustration. The UPS bill you received was a customs duty charge since the replacement was shipped from our overseas facility. We completely understand this should have been clearer upfront. Please contact us with the bill, and we’ll be happy to reimburse that cost for you. Thank you for bringing this to our attention.
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Daisy
Sep 4, 2025
Very helpful
I was able to replace with small price during warranty
Response from ABCCANOPYSep 11, 2025
Glad we could help get that sorted for you! Thanks for the 5 stars!
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